X
Tap here to go to the mobile version of the site.

Support Forum

Reloaded Firefox but cannot reload previous bookmarks and toolbars, how do I rectify this?

Posted

I recently had my PC cleaned as it had contracted a virus..now having reloaded Firefox I cannot reload nor can find any way to restore my toolbar and bookmarks, although there were also unwanted search engines before and I'd like to stick with Google. Is there any way I can have my old settings back before my PC was cleaned?

I recently had my PC cleaned as it had contracted a virus..now having reloaded Firefox I cannot reload nor can find any way to restore my toolbar and bookmarks, although there were also unwanted search engines before and I'd like to stick with Google. Is there any way I can have my old settings back before my PC was cleaned?

Additional System Details

Installed Plug-ins

  • Google Update
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:17.0) Gecko/17.0 Firefox/17.0

More Information

Tyler Downer
  • Top 25 Contributor
  • Moderator
1530 solutions 10669 answers

Did you have your operating system reinstalled? If so you'll have to hope they made a backup of your Firefox folder. If not, you can try looking at Recovering important data from an old profile

Did you have your operating system reinstalled? If so you'll have to hope they made a backup of your Firefox folder. If not, you can try looking at [[Recovering important data from an old profile]]