Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox crashes when there is any extension enabled

  • 5 replies
  • 1 has this problem
  • 2 views
  • Last reply by nbndco

nbndco
nbndco
more options

firefox crashes since 13 and still crashes in 14. The only thing you need to do is open firefox, then wait, it usually crashes in less than 30s, but sometime it won't crash and I don't know why. I try to disable all extensions and enable them one by one, but I find firefox crashes even when I click "enable"(there is nothing enabled yet when I click it) 



bp-1059a80c-bfbe-4e06-b456-ea8422120729 2012/7/2911:58
bp-8d3e025e-877a-41bf-81a7-fa6392120729 2012/7/2911:57
bp-6cc3ea01-673f-4334-a0f0-5f4d42120729 2012/7/2911:56
bp-6ed553c2-68c3-455e-baff-a4e322120729 2012/7/2911:56
bp-54e6d82d-ca44-4fac-9f7a-be3972120729 2012/7/2911:48
bp-a0f9cc23-da89-44fb-8767-68ceb2120729 2012/7/2911:48
bp-d9138c37-dfc5-4e90-bee7-74cbf2120729 2012/7/2911:48
bp-6a718d1d-50f7-4ade-9adc-d92e12120729 2012/7/2911:47
bp-d7941d35-ed54-4ebd-a8b2-51f302120729 2012/7/2911:47
bp-db48fd75-93b2-4462-9181-bebec2120729 2012/7/2911:46
bp-2f013eac-0f20-41e7-948a-969fc2120729 2012/7/2911:35
bp-53a099f4-9b95-4940-9230-60ff52120729 2012/7/2911:33
firefox crashes since 13 and still crashes in 14. The only thing you need to do is open firefox, then wait, it usually crashes in less than 30s, but sometime it won't crash and I don't know why. I try to disable all extensions and enable them one by one, but I find firefox crashes even when I click "enable"(there is nothing enabled yet when I click it) <br /><br /> <pre><nowiki>bp-1059a80c-bfbe-4e06-b456-ea8422120729 2012/7/2911:58 bp-8d3e025e-877a-41bf-81a7-fa6392120729 2012/7/2911:57 bp-6cc3ea01-673f-4334-a0f0-5f4d42120729 2012/7/2911:56 bp-6ed553c2-68c3-455e-baff-a4e322120729 2012/7/2911:56 bp-54e6d82d-ca44-4fac-9f7a-be3972120729 2012/7/2911:48 bp-a0f9cc23-da89-44fb-8767-68ceb2120729 2012/7/2911:48 bp-d9138c37-dfc5-4e90-bee7-74cbf2120729 2012/7/2911:48 bp-6a718d1d-50f7-4ade-9adc-d92e12120729 2012/7/2911:47 bp-d7941d35-ed54-4ebd-a8b2-51f302120729 2012/7/2911:47 bp-db48fd75-93b2-4462-9181-bebec2120729 2012/7/2911:46 bp-2f013eac-0f20-41e7-948a-969fc2120729 2012/7/2911:35 bp-53a099f4-9b95-4940-9230-60ff52120729 2012/7/2911:33</nowiki></pre>

Modified by cor-el

Chosen solution

I find out what's the problem. If you enable sync extension in setting->sync(which I enabled recently in my PC and laptop, I believe it's a new feature), then it would crash. That's why both my lab PC and laptop are crashing everyday. I'm in China, so there may be some kind of internet block causing this bug. But the other sync are fine.

Read this answer in context 👍 0

All Replies (5)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It seems to be crashing on allocating memory.

Do you have 1 GB memory installed?

Does it help if you disable some programs to reduce the overall memory usage?

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that works.

nbndco
nbndco Question owner
more options

I have 2GB memory. I'll try to boot into safe mode -_-

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See also:

nbndco
nbndco Question owner
more options

It still crashes when i boot into win safe mode. I've read http://kb.mozillazine.org/Firefox_crashes https://support.mozilla.org/kb/Firefox+crashes

dont know what I can do? I'm in safe mode,there is no programme running, no video driver. hardware acceleration is disabled. Firefox don't crash if there is no extension enabled.But sometime crashes when I click enable(even there is no ext enabled yet),so I don't know if it's some exts cause this problem. it also crashes when I dis or enable plugins

nbndco
nbndco Question owner
more options

Chosen Solution

I find out what's the problem. If you enable sync extension in setting->sync(which I enabled recently in my PC and laptop, I believe it's a new feature), then it would crash. That's why both my lab PC and laptop are crashing everyday. I'm in China, so there may be some kind of internet block causing this bug. But the other sync are fine.