X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

After upgrade from 3.6.28 to 12.0 I lost bookmark functionality

Posted

OS is Windows XP 64-bit SP2. Upgrade from version 3.6.28 to version 12.0 doesn't work properly because I lost bookmark functionality. Bookmark menu is there, but no bookmark entries.

- I tried to add a bookmark (visit a page, then 'bookmark this page'), but that doesn't work: no error message, but nothing is bookmarked

- I tried to restore bookmarks from previous Firefox (yes i previously made backup), but that doesn't work either. I tried that in 2 ways:

1) Show all bookmarks -> Import and Backup -> Restore -> Choose file -> bookmarks-2012-05-06.json; I get error message 'Unable to process the backup file'.

2) Import and Backup -> Import bookmarks from HTML -> bookmarks.html; I get no error message, but nothing is imported.

- I tried to rename places.sqlite to places.sqlite.old and start Firefox. Didn't help.

- I tried to uninstall Firefox and make clean installation (didn't keep old settings), but that didn't help either. Bookmarks don't work.

- In the past year I tried to upgrade Firefox 3.6.xx to previous versions (i think they were 4.x, 9.x, 10.x), but I ran into the same problem, so I reverted to 3.6.xx. Problem this time is that 3.6 is no longer supported, so upgrade is not optional.

Thanks in advance for your help.

Modified by neravski

Additional System Details

Installed Plug-ins

  • 4.0.60531.0

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.2; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0

More Information

Application Basics
Name
Firefox
Version
12.0
User Agent
Mozilla/5.0 (Windows NT 5.2; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0
Profile Directory
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Java Quick Starter
1.0
false
jqs@sun.com
Microsoft .NET Framework Assistant
1.1
false
{20a82645-c095-46ed-80e3-08825760534b}
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
931840
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
2
browser.startup.homepage_override.buildID
20120420145725
browser.startup.homepage_override.mstone
rv:12.0
extensions.lastAppVersion
12.0
general.autoScroll
false
general.useragent.extra.microsoftdotnet
(.NET CLR 3.5.30729)
network.cookie.prefsMigrated
true
places.last_vacuum
1335789899
print.print_printer
Samsung ML-1510_700 Series
print.printer_Samsung_ML-1510_700_Series.print_bgcolor
false
print.printer_Samsung_ML-1510_700_Series.print_bgimages
false
print.printer_Samsung_ML-1510_700_Series.print_command
print.printer_Samsung_ML-1510_700_Series.print_downloadfonts
false
print.printer_Samsung_ML-1510_700_Series.print_edge_bottom
0
print.printer_Samsung_ML-1510_700_Series.print_edge_left
0
print.printer_Samsung_ML-1510_700_Series.print_edge_right
0
print.printer_Samsung_ML-1510_700_Series.print_edge_top
0
print.printer_Samsung_ML-1510_700_Series.print_evenpages
true
print.printer_Samsung_ML-1510_700_Series.print_footercenter
print.printer_Samsung_ML-1510_700_Series.print_footerleft
&PT
print.printer_Samsung_ML-1510_700_Series.print_footerright
&D
print.printer_Samsung_ML-1510_700_Series.print_headercenter
print.printer_Samsung_ML-1510_700_Series.print_headerleft
&T
print.printer_Samsung_ML-1510_700_Series.print_headerright
&U
print.printer_Samsung_ML-1510_700_Series.print_in_color
true
print.printer_Samsung_ML-1510_700_Series.print_margin_bottom
0.5
print.printer_Samsung_ML-1510_700_Series.print_margin_left
0.5
print.printer_Samsung_ML-1510_700_Series.print_margin_right
0.5
print.printer_Samsung_ML-1510_700_Series.print_margin_top
0.5
print.printer_Samsung_ML-1510_700_Series.print_oddpages
true
print.printer_Samsung_ML-1510_700_Series.print_orientation
0
print.printer_Samsung_ML-1510_700_Series.print_pagedelay
500
print.printer_Samsung_ML-1510_700_Series.print_paper_data
9
print.printer_Samsung_ML-1510_700_Series.print_paper_height
11,00
print.printer_Samsung_ML-1510_700_Series.print_paper_size_type
0
print.printer_Samsung_ML-1510_700_Series.print_paper_size_unit
1
print.printer_Samsung_ML-1510_700_Series.print_paper_width
8,50
print.printer_Samsung_ML-1510_700_Series.print_reversed
false
print.printer_Samsung_ML-1510_700_Series.print_scaling
1,00
print.printer_Samsung_ML-1510_700_Series.print_shrink_to_fit
true
print.printer_Samsung_ML-1510_700_Series.print_to_file
false
print.printer_Samsung_ML-1510_700_Series.print_unwriteable_margin_bottom
0
print.printer_Samsung_ML-1510_700_Series.print_unwriteable_margin_left
0
print.printer_Samsung_ML-1510_700_Series.print_unwriteable_margin_right
0
print.printer_Samsung_ML-1510_700_Series.print_unwriteable_margin_top
0
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
ATI Radeon HD 2600 XT
Vendor ID
0x1002
Device ID
0x9588
Adapter RAM
Unknown
Adapter Drivers
ati2dvag
Driver Version
8.661.0.0
Driver Date
9-23-2009
WebGL Renderer
Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
GPU Accelerated Windows
0. Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.

timny24 0 solutions 2 answers

I have the same problem....with Mac OS X 10.7.3. Yesterday when I upgraded to 12.0, my bookmarks work when first opening Firefox, however once you close the app (not quit) I lose all functionality . The only way to regain functionality is to quit the app and reopen it...which is obviously only a very temporary solution.

 Fire the Fox
cor-el
  • Top 10 Contributor
  • Moderator
10739 solutions 96644 answers

Helpful Reply

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

You can also try to repair the places database with this extension:

timny24 0 solutions 2 answers

I believe I've pinpointed the root of my problem; one of my add-on's / extensions. One of my favorite extensions is "Open Bookmarks in New Tab" which does just as the name implies. I disabled the extension and I now have all of my bookmark functionality back after closing and reopening the Firefox window; which is when I was losing functionality.

Unfortunately now I cannot use that extension which I've become very fond of.

Do you have this same extension?

Modified by timny24

cor-el
  • Top 10 Contributor
  • Moderator
10739 solutions 96644 answers

You can middle-click or hold down Ctrl and left-click links including bookmarks to open the link in a new tab without the need to use an extension.