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What does ajax request failed mean?

Posted

Do I have to tweak anything to prevent getting an error message of "Ajax request failed?"

Additional System Details

Sites Affected

http://www.sunsentinel.com

Installed Plug-ins

  • Version 2.8.6.6718
  • Google Talk Plugin Video Accelerator version:0.1.44.15
  • Google Update
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • Shockwave Flash 11.1 r102
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.0"
  • 6.2.0.0
  • npdnupdater2
  • npdnu
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • Npdsplay dll
  • Office Plugin for Netscape Navigator

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:11.0) Gecko/20100101 Firefox/11.0

More Information

When adding comments or clicking on a like or dislike box, the comments or click are not recorded, and the Ajax request failed error pops up.
Thanks!

Chris Ilias
  • Moderator
115 solutions 1064 answers

"ajax" is a term used in website development to refer to a group of technologies. That message either means there's a problem with the website code, or maybe you're using a Firefox extension to manipulate the way the site behaves.

If you close Firefox, then start Firefox in Safe Mode, does the problem still occur? To start in Safe Mode, go to Help > Restart with Add-ons Disabled.

If the problem does not occur in Safe Mode, then you can disable your extensions one-by-one until you find out which one is causing the problem. See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

Question owner

Thanks, but this also happens when I use Google Chrome.

Tyler Downer
  • Administrator
  • Moderator
1164 solutions 6634 answers

Then it is likely a problem on the website's side :/

cor-el
  • Top 10 Contributor
  • Moderator
10740 solutions 96657 answers

Make sure that your security software (firewall) isn't blocking such requests.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: