Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why do I get more Firefox hangs and crashes with the latest update to Firefox?

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by Matt_G

more options

Firefox just updated to the latest version, and now I get "hangs" and crashing. Can I go back to an older version?

Firefox just updated to the latest version, and now I get "hangs" and crashing. Can I go back to an older version?

All Replies (1)

more options

Hey jsiloman,

Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should read Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

There is also a lot of useful stuff in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) Knowledge Base article. If you've recently upgraded, you might want to check out this article as well.

Hopefully this helps!