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gets a certain page come up and try to clink on links there and the page goes to a blank page and wont let me go beyond, what is the problem

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  • Last reply by ballyrag

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i tries to get onto nl classifieds and i can get the first page come up no problem and then i click on the side links and the next page goes blank and before it do i see the page before it quickly goes blank and up in the address bar it says alot of stuff and at the end it says safe=high, cause i gt ad block and porn block i turned all those off and still not working so do u know what the problem could be thanks its not all pages just some

i tries to get onto nl classifieds and i can get the first page come up no problem and then i click on the side links and the next page goes blank and before it do i see the page before it quickly goes blank and up in the address bar it says alot of stuff and at the end it says safe=high, cause i gt ad block and porn block i turned all those off and still not working so do u know what the problem could be thanks its not all pages just some

All Replies (3)

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First, let's figure out where the problem is

With a little detective work, we can narrow down the cause of the problem.

   Open a new tab and check to see if you can load another website like google.com or mozilla.com.
       If you can open another site, skip down to The problem only happens with certain websites
       If you can't open another site, continue on to the next step. 
   Launch another browser, like Internet Explorer, and try to open the site you were having problems with.
       If the site works in another browser, see The problem only happens in Firefox
       If the site doesn't work in another browser, check out The problem happens in all web browsers 

The problem only happens with certain websites

If you see any of these error messages, it might just be a problem with Firefox's cache:

   The connection was interrupted
   The connection was reset
   The connection has timed out 

Try clearing Firefox's cookies and cache

Do these steps and then reload the website you're having trouble with.

   At the top of the Firefox window, click on the Firefox button, go over to the History menu and select Clear Recent History....
   For Windows XP: At the top of the Firefox window, click on the Tools menu and select Clear Recent History....
   In the Time Range to clear: drop-down, select Everything.
   Click the arrow next to Details to display the list of items that can be cleared.
   Select both Cookies and Cache.
   Click Clear Now. 

If clearing Firefox's cookies and cache didn't work, it's probably a sign that there is a problem with the website itself. In that case you'll just have to wait for it to get fixed. With big sites like Twitter or Facebook this may only be a few minutes.

If you don't see any of the error messages above, check to see if any of the specific problems below match what you see: The website loads but doesn't work properly

If the website doesn't look right or doesn't work the way it's supposed to, you should check out the following articles:

   Warning Unresponsive script
   The web page just doesn't look right
   Images or animations do not show
   Video or audio does not play
   Firefox never finishes loading certain websites
   Cannot log in to websites. You may receive an error similar to We were unable to process your login request or An unspecified error has occurred when you attempt to sign into websites with your username and password, or the login may simply fail. 

The problem only happens on a secure (https) website

Look at the web address in the location bar. Does it start with https:// (notice the "s")? If so, check if you see one of the following error messages. Click on the error message to find the solution for it:

   Secure Connection Failed
   Error code 500 accessing secure sites
   Could not initialize the browser security component 

The problem only happens in Firefox

If another web browser works just fine, one of following solutions should fix things:

   Firefox cannot load websites but other programs can - if you can view websites in browsers other than Firefox.
   Cannot connect after upgrading Firefox - if you experience connection problems after updating Firefox. 

If you see the following error messages, Firefox is trying to access the internet through a proxy server :

   The proxy server is refusing connections
   Unable to find the proxy server 

To check your proxy settings:

   At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP) and then click Options.
   Select the Advanced panel.
   Select the Network tab.
   In the Connection section, click Settings....
   Change your proxy settings:
       If you don't connect to the Internet through a proxy (or don't know whether you connect through a proxy), select No Proxy.
       If you connect to the Internet through a proxy, compare Firefox's settings to another browser's (such as Internet Explorer — see Microsoft's guide to proxy settings). 
   Close the Connection Settings window.
   Click OK to close the Options window. 

The problem happens in all web browsers

This is probably a problem with your internet connection. See No programs can load websites for some troubleshooting suggestions. Other, less common problems

   A plugin has crashed - This means that a plugin which is being used to display content on the current page has unexpectedly quit. See Plugin crash reports for more information.
   Malicious website errors - If you see a "Suspected Attack Site!" or "Suspected Web Forgery!" warning, Firefox has blocked access to the website you're visiting to protect you from malware or web forgery (phishing). For more information, see Phishing and Malware Protection (Mozilla.com). 
   Offline mode - If you see a message about offline mode, you may have set Firefox not to use your network connection. Make sure your computer has a network connection and then:
       Press the Alt key to temporarily turn on the Menu Bar, click on the File menu (Windows XP, just click on the File menu) and make sure that Work Offline is unchecked. 
   The page isn't redirecting properly - This problem can be caused by problems with cookies. See Websites say cookies are blocked for more information.
   If you get a File not found error, try the troubleshooting steps in these articles:
       Troubleshooting extensions and themes
       Is my Firefox problem a result of malware 
   Content Encoding Error - If you get the error message, Content Encoding Error or The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression, use these steps to diagnose and fix them:
       Check the settings of any Internet security applications you use (including firewalls, anti-virus or anti-spyware programs, and privacy protection programs). You should try to remove any permissions those applications have for Firefox, and then add them again. For program-specific instructions for a number of applications, see Firewalls.
       Follow the Standard troubleshooting steps. 
   This address is restricted - This error occurs when you are attempting to connect to a web server on a port that is reserved for another application. If the website you are trying to visit contains a colon followed by a number in its address (for example, http://website.com:23), try removing that portion (http://website.com) or replacing it with :80 (http://website.com:80). If this doesn't work, you may have been given an incorrect address.
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Hi I think its something to do with firefox cause it works in internt explorer, at the end of the address bar it says safe=high, so i dont know why it wont come up, i tried what u sent me, its not all web pages its only a few. When i go on to nl classifieds and the links to the left ex: furniture, real estate, i click on them from the first page i see perfect and then when i click on the link it shows for a sec then the page goes white telling me nothing only in the address bar at the end i noticed that it said safe=high, thanks

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