Most times when I go to write a new email and start typing the screen name in the "To" box, it says (undefined) next to the name and won't pull up the screen name for me. It's very frustrating!
Sometimes instead of undefined it reads, "contact error."
Sometimes instead of undefined it reads, "contact error."
All Replies (1)
It is possible that there is a problem with the file that stores the "Saved Form" data.
Rename or delete formhistory.sqlite (plus formhistory.sqlite-journal and formhistory.sqlite.corrupt, if they exist) in the Firefox Profile Folder in case there is a problem with the file that stores the "Saved Form" data.
That will remove all saved form data, so you may want to rename formhistory.sqlite to formhistory.sqlite.sav or move the file to another folder in case you need to recover some saved data.
If that has worked then you can remove the renamed files.
You can use this button to go to the Firefox profile folder:
- Help > Troubleshooting Information > Profile Directory: Open Containing Folder