Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does the firefox browser insist on adding "www" to the front of my website entries? Can I shut this off?

  • 5 replies
  • 8 have this problem
  • 22826 views
  • Last reply by ejbragg

more options

I'm trying to access an address that does not use the "www" prefix. But when I type in the address, the search fails and suddenly, "www" appears in the "problem loading page" message. But that's not the address I need to access.

Chosen solution

Are you using a proxy to connect?

  • Tools > Options > Advanced : Network : Connection > Settings

You can try to disable the fixup to prevent Firefox from try the address with a www. prefix.

See:

Read this answer in context 👍 2

All Replies (5)

more options

Upgrade your browser to Firefox 9 and check

more options

Does it work correctly if you type the full address including the protocol?

You can try to disable keyword search by setting the keyword.enabled pref to false.

more options

Thank you for the response.

No, I type it in as "http://att.elevate" and apparently, I've discovered that it reverts to "http://www.att.elevate" (and sometimes adds a ".com") when the site cannot be found - which is when the hotspot device is not connected - this is when the problem occurs. (The address actually directs me to a piece of local hardware, AT&T's HotSpot.) So perhaps it's not Firefox. But it's confusing when it reverts to the "www" prefix. I'm guessing that it must do that when it cannot find the device. But my primary problem now (I suppose) is that when this happens, the "www"-appended address is added to the history, and when I need to connect again, Firefox automatically adds the "www" to the address every time afterward. I keep having to clear it out of history, which gets old.

more options

Chosen Solution

Are you using a proxy to connect?

  • Tools > Options > Advanced : Network : Connection > Settings

You can try to disable the fixup to prevent Firefox from try the address with a www. prefix.

See:

more options

Not using a proxy. Thank you so much for providing the answer. That's what I was looking for!!