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Firefox crashes

  • 2 replies
  • 3 have this problem
  • 3 views
  • Last reply by seabea45

seabea45
seabea45
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help please...love Firefox, but no longer working

help please...love Firefox, but no longer working

Chosen solution

See:

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx).
You can find the IDs of the submitted crash reports on the about:crashes page.
You can open the about:crashes page via the location bar, like you open a website.

See:

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All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

See:

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx).
You can find the IDs of the submitted crash reports on the about:crashes page.
You can open the about:crashes page via the location bar, like you open a website.

See:

seabea45
seabea45 Question owner
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thanks for your help...I ended up removing firefox and using Internet Explorer (rather than Google chrome) to reload it...now it works...but seem to have 3 versions of Firefox...even tho I only show one in programs!...at least now it's working! again thanks for taking the time to reply.