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Upgraded to Firefox 8.0 crashed and now wont start up.

CrazyRevy
CrazyRevy
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Upgraded Firefox to 8.0 last night and it crashed as soon as it finished and I went to open it. I had no problem with it before this update. Tried taking my computer back in time didn't work also tried uninstalling and reinstalling accept it wont reinstall now. Go to hit run and get nothing to pop up after that. I loved firefox I hate Internet explorer someone help me fix this so I can use FF again. It seems this is a big problem with 8.0 so there has to be a fix.

Upgraded Firefox to 8.0 last night and it crashed as soon as it finished and I went to open it. I had no problem with it before this update. Tried taking my computer back in time didn't work also tried uninstalling and reinstalling accept it wont reinstall now. Go to hit run and get nothing to pop up after that. I loved firefox I hate Internet explorer someone help me fix this so I can use FF again. It seems this is a big problem with 8.0 so there has to be a fix.

All Replies (1)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
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Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See:

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.

See: