Preferences reset at startup in all newer versions including 7.0.1
In every updated version I get, I have to fight this issue. In the past deleting the pref file was the fix. Then in the last versions, it was deleting the localstore file. Now that does not fix the trouble.
I set my toolbars to bookmarks checked, Norton unchecked, Tabs on top unchecked, and maximize the window. Every time I restart windows XP and restart Firefox, the window opens small and all the toolbars revert to default.
What is the latest work around for this issue?
All Replies (9)
Anyone? Buler?
Thanks for the reply. You helped me the last time I had this trouble with an earlier version and those suggestions you gave worked. However with 7.0.2 this links suggestions are not working. 1.overwriting the localstore.rdf file in the Firefox profile folder with your backup copy. 2.Firefox Safe Mode>Select the option "Reset toolbars and controls" and click "Make Changes and Restart". 3.Exit Firefox completely, open the Firefox profile folder and delete the file localstore.rdf.
After trying all of the above, when I restart, and restarting Firefox, a window pops up that appears to have saved my settings. Then seconds later it closes on its own. Then starting Firefox brings up a window with all the default settings back again.
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
I followed those directions. That worked for one reboot. I built a new user ID and saved it to a new location. I used the bookmark import function to recover those, and deleted the entire old profile. After one reboot it lasted, upon the second it has deleted all my bookmarks and returned to default. I am going to revert back to a previous version of Firefox at this point in a desperate attempt to regain a normal behavior.
Which security software (firewall, anti-virus) do you have?
Some may use virtualization or a sandbox and restore some files automatically causing changes to get lost.
I am using Norton Internet Security and you are going down the right path. During the start-up process Norton Utilities 14 runs and finds registry errors. When I disable this I do not lose my toolbars. I am now attempting to isolate the registry key so I can set it to ignore.
Modified by armophob
Ok, just got off a Symantec tech support chat/link where the tech was making changes to my settings remotely. Bottom line for anyone having this same issue and if you are using Norton Utilities 14. Under optimize>clean your disks>browsers>, highlight each, Firefox browser and Modzilla browser. Then to the right uncheck the cache, cookies, and password boxes and then save.
Thanks cor-el for your help, and your patience with my frustration.
You're welcome and thanks for posting how you solved it.
Modified by cor-el