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New update is not being recognized

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  • 2 have this problem
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dontpanic79
dontpanic79
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I recently upgraded Firefox to the new 5.0 version. I attempted to download a couple of the addon options, including just a simple theme change, and I keep getting a message telling me that I only have the 3.0 version and need to upgrade. I even attempted to use your feedback forum, only to get the same message. When I go to help, and click on "About Firefox", it tells me I am at the latest update of 5.0. Why don't your own programs recognize your update? Even your information about my system which is listed below this box shows it at 3.0.10. I HAVE UPGRADED 3 TIMES!

I recently upgraded Firefox to the new 5.0 version. I attempted to download a couple of the addon options, including just a simple theme change, and I keep getting a message telling me that I only have the 3.0 version and need to upgrade. I even attempted to use your feedback forum, only to get the same message. When I go to help, and click on "About Firefox", it tells me I am at the latest update of 5.0. Why don't your own programs recognize your update? Even your information about my system which is listed below this box shows it at 3.0.10. I HAVE UPGRADED 3 TIMES!