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having trouble using firefox with AOL mail

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I just added firefox as the default browser on my mom's laptop computer. she was having issues with internet explorer and I use firefox on my computer. since I added firefox, she cannot access her aol mail account. It says the username or password are incorrect. she can access it on her desktop using the same username and password and can access it with explorer. I tried enabling javascript and clearing out history. Please help, I'm heading out of town tomorrow and have to fix this before I leave