Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes when I reopen it's window after having been on another window. It also hangs when click in it's window. Please help.

  • No replies
  • 1 has this problem
  • 7 views
theArkitecht
theArkitecht
more options

The crash report window didn't give me a signature but here's the crash report id: 7bdfbc7f-199f-4589-b558-271f52110531

I'm using Malwarebytes and it's removed all malware. I've been running it everyday ever since this problem started. I'm also using Kaspersky Internet Security 2011.

The problem started when I temporarily deactivated Kaspersky and ran the browser. When I reactivated Kaspersky the problem persisted. Malwarebytes picked up some malware after that and removed them. But still have problem. Please yelp.

The crash report window didn't give me a signature but here's the crash report id: 7bdfbc7f-199f-4589-b558-271f52110531 I'm using Malwarebytes and it's removed all malware. I've been running it everyday ever since this problem started. I'm also using Kaspersky Internet Security 2011. The problem started when I temporarily deactivated Kaspersky and ran the browser. When I reactivated Kaspersky the problem persisted. Malwarebytes picked up some malware after that and removed them. But still have problem. Please yelp.