Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I am unable to open press enter in the address bar and have to click return with the mouse

  • 2 replies
  • 8 have this problem
  • 6 views
  • Last reply by jonboi1

jonboi1
jonboi1
more options

So when i open a new session of firefox/new window/new tab and click to type in the address bar, firefox will not allow me to hit return/enter to load the page. I have to manually click on the return icon to get the page to load. I have tried using a different keyboard but this does not help. This only occurs within the address bar not within any other part of the page or within any other program. please help

So when i open a new session of firefox/new window/new tab and click to type in the address bar, firefox will not allow me to hit return/enter to load the page. I have to manually click on the return icon to get the page to load. I have tried using a different keyboard but this does not help. This only occurs within the address bar not within any other part of the page or within any other program. please help

All Replies (2)

TonyE
TonyE
  • Moderator
more options

That indicates that you are using an add-on that is not compatible with Firefox 4. For details of how to troubleshoot this to find out what one is causing the problem see https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

The AVG Safe Search add-on is one that has caused this for some people. If you have that add-on try disabling it.

jonboi1
jonboi1 Question owner
more options

the it was the avg safe search that was causing the issue. Thanks for the help.