Join the AMA (Ask Me Anything) with Firefox leadership team to talk about Firefox priorities in 2024. Mark your calendar! Thursday, June 13, 17:00 - 19:00 UTC.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't start up FF without getting message that FF is working offline. How do I get back online?

TopCop2
TopCop2
more options

Hp desktop running Microsoft Vista. Had FF 3.5 and tried to download FF 4.0. Each time I try to start FF says working offline, click button to get online but I don't know where/how to do this. At the same time my IE went down and I can't open IE either. Safari works OK as does other programs. How do I get FF "on line"?

Hp desktop running Microsoft Vista. Had FF 3.5 and tried to download FF 4.0. Each time I try to start FF says working offline, click button to get online but I don't know where/how to do this. At the same time my IE went down and I can't open IE either. Safari works OK as does other programs. How do I get FF "on line"?

All Replies (1)

speckyoulater
speckyoulater
more options

I have used FF for years! I was very happy with the service. Suddenly a little over a week ago, FF would no longer load. I've tried everything including arriving here through a circuitous and irritating route via the despised Internet Explorer. Please let me have my Firefox back! I have attempted to download the three latest versions; same result.

My blog was hijacked awhile back; is it possible someone used it and violated one of FF's rules?