Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Crashes everytime I open the new version 4. I can't open it in safe mode as I do not have a safe mode in the folder. I don't want to uninstall as I think I will lose all my bookmarks?

bwiiian
bwiiian
more options

Crashes everytime I open the new version 4. I can't open it in safe mode as I do not have a safe mode in the folder. I don't want to uninstall as I think I will lose all my bookmarks?

Crashes everytime I open the new version 4. I can't open it in safe mode as I do not have a safe mode in the folder. I don't want to uninstall as I think I will lose all my bookmarks?

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

1.You can open the Firefox 4.0 SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
2. Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.
To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut to open it again.