How do I go back to firefox 3.6.14? 3.6.15 crashes when I open.
How do I go back to the previous version of firefox (3.6.14)?
I installed Firefox 3.6.15 last night and updated all my plugins. Now Firefox crashes immediately after opening. I'm running Vista Ultimate.
There is no crash information submitted. I just get the "firefox has stopped working" message. Here's the info from that: Problem signature:
Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 126.96.36.19979 Application Timestamp: 4d6fb7c0 Fault Module Name: ntdll.dll Fault Module Version: 6.0.6002.18327 Fault Module Timestamp: 4cb73436 Exception Code: c0000005 Exception Offset: 000469ce OS Version: 6.0.6002.2.2.0.256.1 Locale ID: 1033 Additional Information 1: 1a9e Additional Information 2: ca321f9d3309051b0d4a7a671dc893c6 Additional Information 3: 4a7f Additional Information 4: 71f11eaed1268bd63f4a971e81cd5649
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I just resolved a Firefox crashing problem on my system. The problem was that Norton Security software had deleted a needed file. The file is C:/Program Files(x86)/Mozilla Firefox/plugin-container.exe. If that file is not there, you need to re-install Firefox, and then you should be good to go.Read this answer in context 6
Additional System Details
Silverlight Plug-In Windows Media Player Plug-in Dynamic Link Library QuickTime Plug-in 188.8.131.52 Shockwave Flash Java Embedding Plugin 184.108.40.206
- User Agent:
I just resolved a Firefox crashing problem on my system. The problem was that Norton Security software had deleted a needed file. The file is C:/Program Files(x86)/Mozilla Firefox/plugin-container.exe. If that file is not there, you need to re-install Firefox, and then you should be good to go.
Thanks for the information. I uninstalled firefox, rebooted my PC, installed firefox 3.6.15 and told Norton to allow plugin-container.exe to run. Now it's working. Thanks again for the help.
So how do I go back? I've tried the reinstall and I get XUL runner errors. It just refuses to open no matter what I do since the last"update" I want to go back or I'll have to get another browser. Help.
I did not have to go back. The steps I posted above allowed me to use 3.6.15, but I had Internet Explorer to use as an alternate browser. I found a posting which should allow you to install a prior version at http://support.mozilla.com/en-US/kb/Installing%20a%20previous%20version%20of%20Firefox?s=previous+version&as=s, but I never used them.