Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot see product pix during searches on Amazon.

  • 1 reply
  • 2 have this problem
  • 3 views
  • Last reply by TonyE

more options

I used to be able to see all product pix on Amazon.com. A while ago I tried to print a pic of a product. This seems to be when my trouble started. I can see descriptions of all products in searches and my wishlist, but pix of items I am looking for do not show up. I am confused.....

I used to be able to see all product pix on Amazon.com. A while ago I tried to print a pic of a product. This seems to be when my trouble started. I can see descriptions of all products in searches and my wishlist, but pix of items I am looking for do not show up. I am confused.....

All Replies (1)

more options

With Amazon on display, click on the site identity button (for details on what that is see https://support.mozilla.com/kb/Site+Identity+Button) and then on More Information. This will open up the page info dialog.

First select the Permissions panel, make sure that "Load Images" is set to allow (selecting Use Default should also work)

Next select the Media panel, then click on the first item in the list. Use the down arrow key to scroll through the list. If any item has the option "Block images from (domain name)" selected, de-select the option.

This should hopefully resolve your issue, but also see https://support.mozilla.com/kb/Images+or+animations+do+not+show.

Some add-ons can also block images, for example if you have AdBlock Plus installed, make sure that you have not accidentally created a filter to block the images.