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when upgraded to firefox 3.6.13 i lost ALL bookmarks!!

  • 4 replies
  • 11 have this problem
  • 4 views
  • Last reply by kathy6888

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I was told I needed to upgrade firefox to 3.6.13 to continue. After the restart I have lost all bookmarks. Please help.

I was told I needed to upgrade firefox to 3.6.13 to continue. After the restart I have lost all bookmarks. Please help.

All Replies (4)

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This link should help you recover them - https://support.mozilla.com/kb/Lost+Bookmarks

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Did you update from a Firefox 3.0.x version?

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I don't know what previous version. 2nd reply has sent me a link. Does it matter what version when you restore?

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The last bookmark was in November? Any where else they may be? Why would it stop backing up my bookmarks?