Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hello, firefox seems to be crashing unexpectedly it doesn't seem to be page specific any help would be much appreciated the crash signature is as below but there are several different codes for the crash in the SCR section. Thanks

  • 4 replies
  • 4 have this problem
  • 2 views
  • Last reply by Katter

more options

I have recently changed from Norton 360 v4 to Norton Internet Security, that is the only thing i can think of that has changed.

I have recently changed from Norton 360 v4 to Norton Internet Security, that is the only thing i can think of that has changed.

All Replies (4)

more options

https://support.mozilla.com/en-US/kb/Firefox+crashes#Getting_help_with_your_crash

Type about:crashes in the URL bar and hit Enter.
Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen.

more options
more options

Well i did a bit of researching myself and it turned out it was a program i had called DEAMONtools-LITE, so i deleted it and now everything seems fine. "fingers Crossed" this is the last problem i have cause firefox is my favorite browser by far.

more options

I had the same problem. Unloading the Norton Toolbar solved the problem.