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The Firefox 3.6 download is instead installing version 2.0.0.14

  • 2 replies
  • 408 have this problem
  • 16 views
  • Last reply by cor-el

Ryderly
Ryderly
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I am attempting to install the latest version of Firefox 3.6 from this site: http://www.mozilla.com/en-US/firefox/ using the Firefox 3.6 Free Download link; however, when the install finishes and Firefox launches, when I go to the Help>About menu to check the current version, the bottom of the window says I have installed "Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.8.1.14; .NET CLR 3.0; ffco7) Gecko/20080404 Firefox/2.0.0.14". As you may have noted, that indicates the current version of Firefox is 2.0.0.14 and -not- 3.6.13 (or whatever the most recent version is). Is this just a bad registry entry or other taint from a previous install, or is the file that I am downloading and installing (named "Firefox Setup 3.6.13.exe") not the correct one? If the former, then what steps should I take to troubleshoot/remedy this? If the latter, then is there some way I can get the correct file to install 3.6.13 or the latest version?

I am attempting to install the latest version of Firefox 3.6 from this site: http://www.mozilla.com/en-US/firefox/ using the Firefox 3.6 Free Download link; however, when the install finishes and Firefox launches, when I go to the Help>About menu to check the current version, the bottom of the window says I have installed "Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.8.1.14; .NET CLR 3.0; ffco7) Gecko/20080404 Firefox/2.0.0.14". As you may have noted, that indicates the current version of Firefox is 2.0.0.14 and -not- 3.6.13 (or whatever the most recent version is). Is this just a bad registry entry or other taint from a previous install, or is the file that I am downloading and installing (named "Firefox Setup 3.6.13.exe") not the correct one? If the former, then what steps should I take to troubleshoot/remedy this? If the latter, then is there some way I can get the correct file to install 3.6.13 or the latest version?

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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Your UserAgent string in Firefox is messed up by another program or addon that you installed. Probably related to that ffco7 in the UA string.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click every preference that is "userset" and in bold type, one line at a time, and select Reset.
Then restart Firefox

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Your above posted system details show multiple Java Console extensions.
You can uninstall (remove) the Java Console extensions, you do not need them to run Java applets.

See http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions

See also: