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cannot access the general tab under tools options menu

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I am using Firefox 3.6.12 . I wanted to change my home page. I go to the tolls menu, options sub-menu, but i can access all the tabs except the General tab. I am concerned there might be some other program preventing me from changing my options. Please help!!!

I am using Firefox 3.6.12 . I wanted to change my home page. I go to the tolls menu, options sub-menu, but i can access all the tabs except the General tab. I am concerned there might be some other program preventing me from changing my options. Please help!!!

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Default theme is enabled?

Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...