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I cannot print using firefox on my Canon printer but I can with other browsers like internet explorer. Why is that?

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I cannot print using firefox on my Canon printer but I can with other browsers like internet explorer. Why is that?

It's not just from one computer or operating system.

I cannot print using firefox on my Canon printer but I can with other browsers like internet explorer. Why is that? It's not just from one computer or operating system.

All Replies (1)

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Are you using the most up-to-date print drivers for that printer?
Canon has had to re-do some of their drivers due to crashing problems they were causing with Firefox on the Mac OSX and WinXP platforms.

See if anything here helps you:
http://kb.mozillazine.org/Problems_printing_web_pages
Try the reset mentioned there and see if that helps.