Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does the download progress and speed in the window constantly freeze?

  • 1 reply
  • 9 have this problem
  • 4 views
  • Last reply by cor-el

more options

Like the question says.. almost every time I download something I don't know if the download is working because the progress will freeze at some point.

Like the question says.. almost every time I download something I don't know if the download is working because the progress will freeze at some point.

All Replies (1)

more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
You can try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See http://kb.mozillazine.org/Unable_to_save_or_download_files