Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Slow connection speed

  • No replies
  • 42 have this problem
  • 6 views
more options

When I do a speedtest at the comcast speedtest site using Firefox I get like 6 Mbps a second down and 2 Mbps up.

When I use Internet Explorer at the same site I'm getting 30 down 6 up which is the speed I pay for at Comcast.

Also when browsing the internet it's way faster on IE and FF drags obviously because of the connection speed?

When I do a speedtest at the comcast speedtest site using Firefox I get like 6 Mbps a second down and 2 Mbps up. When I use Internet Explorer at the same site I'm getting 30 down 6 up which is the speed I pay for at Comcast. Also when browsing the internet it's way faster on IE and FF drags obviously because of the connection speed?