Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox doesn't close out completely when I close it, and I cannot reopen it without closing Windows.

  • 1 reply
  • 76 have this problem
  • 1 view
  • Last reply by pudfox

AnonymousUser
AnonymousUser
more options

Each time I close out firefox, it stays somewhere in memory and cannot be reloaded without restarting Windows. It appears completely gone, but when I close Windows it asks if I want to close Firefox.

This happened

Every time Firefox opened

== I don't know what caused it, but a a couple months ago.

Each time I close out firefox, it stays somewhere in memory and cannot be reloaded without restarting Windows. It appears completely gone, but when I close Windows it asks if I want to close Firefox. == This happened == Every time Firefox opened == I don't know what caused it, but a a couple months ago.

All Replies (1)

pudfox
pudfox
more options

I found that a symantec extension was causing the problem. I just disabled it and the problem disappeared.