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I can´t restore my tabs (and I´ve already checked the History-Recently Closed Tabs)

Posted

If, by accident, I click on the bottom part of Firefox (above Windows´ taskbar) the browser sort of minimizes and I can´t reopen it, I have to cancel everything I´m doing. As I usually work with many tabs, a pop-up asks me if I want Firefox to save my tabs for next start, and I click on "Yes", but then, when I open it, I can´t restore them at all, even if I go to History-> Recently Closed tabs...

How can I solve this???

Please, I´d really appreciate it if you could help me, because this is so annoying, and makes me waste a lot of time!

If, by accident, I click on the bottom part of Firefox (above Windows´ taskbar) the browser sort of minimizes and I can´t reopen it, I have to cancel everything I´m doing. As I usually work with many tabs, a pop-up asks me if I want Firefox to save my tabs for next start, and I click on "Yes", but then, when I open it, I can´t restore them at all, even if I go to History-> Recently Closed tabs... How can I solve this??? Please, I´d really appreciate it if you could help me, because this is so annoying, and makes me waste a lot of time!

Chosen solution

Hi Morbus,

Thanks for your quick response. I set Tools>Options>General>Show my windows and tabs from last time as you told me, but it didn´t work. I also disabled add ons and ran the Safe Mode, though I still got no solution, so this is my Troubleshooting Info:

  Application Basics
        Name         Firefox
        Version         3.6.7
        Profile Directory
          Open Containing Folder
        Installed Plugins
          about:plugins
        Build Configuration
          about:buildconfig
  Extensions
        Name
        Version
        Enabled
        ID
        AboutPink         0.7         false         aboutpink@pinktheme.com
        Forecastfox l10n         0.7.2008093001         false          
        Freecorder Toolbar         2.5.6.0         false         {1392b8d2-5c05-419f-a8f6-b9f15a596612}
        Java Console         6.0.05         false          
        Noia 2.0 eXtreme OPT         3.76         false         noia2_option@kk.noia
        Personas         1.5.1         false         personas@christopher.beard
        RealPlayer Browser Record Plugin         1.0         false          
        PinkPaulaPack         2.0         false         pinkpaula-combo@pinktheme.com
  Modified Preferences
      Name
      Value
        accessibility.typeaheadfind.flashBar         0
        browser.history_expire_days         0
        browser.history_expire_days.mirror         180
        browser.places.importBookmarksHTML         false
        browser.places.importDefaults         false
        browser.places.leftPaneFolderId         -1
        browser.places.migratePostDataAnnotations         false
        browser.places.smartBookmarksVersion         2
        browser.places.updateRecentTagsUri         false
        browser.startup.homepage         http://www.google.com
        browser.startup.homepage_override.mstone         rv:1.9.2.7
        extensions.lastAppVersion         3.6.7
        network.cookie.prefsMigrated         true
        places.last_vacuum         1279077206
        print.print_bgcolor         false
        print.print_bgimages         false
        print.print_command
        print.print_downloadfonts         true
        print.print_evenpages         true
        print.print_in_color         true
        print.print_margin_bottom         0.5
        print.print_margin_left         0.5
        print.print_margin_right         0.5
        print.print_margin_top         0.5
        print.print_oddpages         true
        print.print_orientation         0
        print.print_pagedelay         500
        print.print_paper_data         0
        print.print_paper_height         11,00
        print.print_paper_size         5636352
        print.print_paper_size_type         1
        print.print_paper_size_unit         0
        print.print_paper_width         8,50
        print.print_printer
        print.print_reversed         false
        print.print_scaling         1,00
        print.print_shrink_to_fit         true
        print.print_to_file         false
        print.print_unwriteable_margin_bottom         0
        print.print_unwriteable_margin_left         0
        print.print_unwriteable_margin_right         0
        print.print_unwriteable_margin_top         0
        privacy.clearOnShutdown.cookies         false
        privacy.cpd.cookies         false
        privacy.sanitize.migrateFx3Prefs         true
        privacy.sanitize.promptOnSanitize         false
        privacy.sanitize.sanitizeOnShutdown         true
        security.warn_viewing_mixed         false

I hope you find this useful. Thanks again :)

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • -Office Plugin for Netscape Navigator
  • Adobe Shockwave for Director Netscape plug-in, version 11.0
  • 6.0.12.448
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape 8.2.3
  • Default Plug-in
  • Shockwave Flash 10.0 r32
  • Google Update
  • Java Plug-in 1.6.0_05 for Netscape Navigator (DLL Helper)
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.7) Gecko/20100713 Firefox/3.6.7

More Information

If, by accident, I click on the bottom part of Firefox (above Windows´ taskbar) the browser sort of minimizes and I can´t reopen it, I have to cancel everything I´m doing. As I usually work with many tabs, a pop-up asks me if I want Firefox to save my tabs for next start, and I click on "Yes", but then, when I open it, I can´t restore them at all, even if I go to History-> Recently Closed tabs...
How can I solve this???
Please, I´d really appreciate it if you could help me, because this is so annoying, and makes me waste a lot of time!

Morbus 135 solutions 2340 answers

Hello Luz.

I can't understand if this is an usability issue or a genuine problem you're having. So make sure you go into Tools > Options > General > Startup:When Firefox stars: > Show my windows and tabs from last time if you want Firefox to always remember your previous section. If you select something else, to make Firefox ask you whether you want to save multiple tabs on close, go into Tools > Options > Tabs and tick Warn me when closing multiple tabs.

If you're talking about restoring previously closed tabs, and it's not working at all, please go into Help > Troubleshooting Information... (alternatively, access about:support in your location bar) and click "Copy all to clipboard". Then paste here. Hopefully that will give me a bit more information to work with.

That said, it's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and themes and this one for plugins.

If you need support for one of your add-ons, you'll have to contact its author.

If the problem is not disappears when all add-ons are disabled, please tell me, so we can work from there.

Hello Luz. I can't understand if this is an usability issue or a genuine problem you're having. So make sure you go into ''Tools > Options > General > Startup:When Firefox stars: > Show my windows and tabs from last time'' if you want Firefox to always remember your previous section. If you select something else, to make Firefox ask you whether you want to save multiple tabs on close, go into ''Tools > Options > Tabs'' and tick ''Warn me when closing multiple tabs''. If you're talking about restoring previously closed tabs, and it's not working at all, please go into ''Help > Troubleshooting Information...'' (alternatively, access ''about:support'' in your location bar) and click "Copy all to clipboard". Then paste here. Hopefully that will give me a bit more information to work with. That said, it's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal? Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] (don't forget to select ''Disable all add-ons'' when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and themes and [https://support.mozilla.com/en-US/kb/Troubleshooting+plugins this one] for plugins. If you need support for one of your add-ons, you'll have to contact its author. If the problem is not disappears when all add-ons are disabled, please tell me, so we can work from there.

Chosen Solution

Hi Morbus,

Thanks for your quick response. I set Tools>Options>General>Show my windows and tabs from last time as you told me, but it didn´t work. I also disabled add ons and ran the Safe Mode, though I still got no solution, so this is my Troubleshooting Info:

  Application Basics
        Name         Firefox
        Version         3.6.7
        Profile Directory
          Open Containing Folder
        Installed Plugins
          about:plugins
        Build Configuration
          about:buildconfig
  Extensions
        Name
        Version
        Enabled
        ID
        AboutPink         0.7         false         aboutpink@pinktheme.com
        Forecastfox l10n         0.7.2008093001         false          
        Freecorder Toolbar         2.5.6.0         false         {1392b8d2-5c05-419f-a8f6-b9f15a596612}
        Java Console         6.0.05         false          
        Noia 2.0 eXtreme OPT         3.76         false         noia2_option@kk.noia
        Personas         1.5.1         false         personas@christopher.beard
        RealPlayer Browser Record Plugin         1.0         false          
        PinkPaulaPack         2.0         false         pinkpaula-combo@pinktheme.com
  Modified Preferences
      Name
      Value
        accessibility.typeaheadfind.flashBar         0
        browser.history_expire_days         0
        browser.history_expire_days.mirror         180
        browser.places.importBookmarksHTML         false
        browser.places.importDefaults         false
        browser.places.leftPaneFolderId         -1
        browser.places.migratePostDataAnnotations         false
        browser.places.smartBookmarksVersion         2
        browser.places.updateRecentTagsUri         false
        browser.startup.homepage         http://www.google.com
        browser.startup.homepage_override.mstone         rv:1.9.2.7
        extensions.lastAppVersion         3.6.7
        network.cookie.prefsMigrated         true
        places.last_vacuum         1279077206
        print.print_bgcolor         false
        print.print_bgimages         false
        print.print_command
        print.print_downloadfonts         true
        print.print_evenpages         true
        print.print_in_color         true
        print.print_margin_bottom         0.5
        print.print_margin_left         0.5
        print.print_margin_right         0.5
        print.print_margin_top         0.5
        print.print_oddpages         true
        print.print_orientation         0
        print.print_pagedelay         500
        print.print_paper_data         0
        print.print_paper_height         11,00
        print.print_paper_size         5636352
        print.print_paper_size_type         1
        print.print_paper_size_unit         0
        print.print_paper_width         8,50
        print.print_printer
        print.print_reversed         false
        print.print_scaling         1,00
        print.print_shrink_to_fit         true
        print.print_to_file         false
        print.print_unwriteable_margin_bottom         0
        print.print_unwriteable_margin_left         0
        print.print_unwriteable_margin_right         0
        print.print_unwriteable_margin_top         0
        privacy.clearOnShutdown.cookies         false
        privacy.cpd.cookies         false
        privacy.sanitize.migrateFx3Prefs         true
        privacy.sanitize.promptOnSanitize         false
        privacy.sanitize.sanitizeOnShutdown         true
        security.warn_viewing_mixed         false

I hope you find this useful. Thanks again :)

Hi Morbus, Thanks for your quick response. I set Tools>Options>General>Show my windows and tabs from last time as you told me, but it didn´t work. I also disabled add ons and ran the Safe Mode, though I still got no solution, so this is my Troubleshooting Info: Application Basics Name Firefox Version 3.6.7 Profile Directory Open Containing Folder Installed Plugins about:plugins Build Configuration about:buildconfig Extensions Name Version Enabled ID AboutPink 0.7 false aboutpink@pinktheme.com Forecastfox l10n 0.7.2008093001 false Freecorder Toolbar 2.5.6.0 false {1392b8d2-5c05-419f-a8f6-b9f15a596612} Java Console 6.0.05 false Noia 2.0 eXtreme OPT 3.76 false noia2_option@kk.noia Personas 1.5.1 false personas@christopher.beard RealPlayer Browser Record Plugin 1.0 false PinkPaulaPack 2.0 false pinkpaula-combo@pinktheme.com Modified Preferences Name Value accessibility.typeaheadfind.flashBar 0 browser.history_expire_days 0 browser.history_expire_days.mirror 180 browser.places.importBookmarksHTML false browser.places.importDefaults false browser.places.leftPaneFolderId -1 browser.places.migratePostDataAnnotations false browser.places.smartBookmarksVersion 2 browser.places.updateRecentTagsUri false browser.startup.homepage http://www.google.com browser.startup.homepage_override.mstone rv:1.9.2.7 extensions.lastAppVersion 3.6.7 network.cookie.prefsMigrated true places.last_vacuum 1279077206 print.print_bgcolor false print.print_bgimages false print.print_command print.print_downloadfonts true print.print_evenpages true print.print_in_color true print.print_margin_bottom 0.5 print.print_margin_left 0.5 print.print_margin_right 0.5 print.print_margin_top 0.5 print.print_oddpages true print.print_orientation 0 print.print_pagedelay 500 print.print_paper_data 0 print.print_paper_height 11,00 print.print_paper_size 5636352 print.print_paper_size_type 1 print.print_paper_size_unit 0 print.print_paper_width 8,50 print.print_printer print.print_reversed false print.print_scaling 1,00 print.print_shrink_to_fit true print.print_to_file false print.print_unwriteable_margin_bottom 0 print.print_unwriteable_margin_left 0 print.print_unwriteable_margin_right 0 print.print_unwriteable_margin_top 0 privacy.clearOnShutdown.cookies false privacy.cpd.cookies false privacy.sanitize.migrateFx3Prefs true privacy.sanitize.promptOnSanitize false privacy.sanitize.sanitizeOnShutdown true security.warn_viewing_mixed false I hope you find this useful. Thanks again :)
Alex_Dou 0 solutions 1 answers

Thank you very much for your help.

Thank you very much for your help.