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When printing thru Firefox, only graphics prints- not text. I reset all print.print_printer in config., still no text. Problem only occurs with Brother 1440 laser though, my other printer is good. I am using W2K

Posted

This printing problem started happening when I installed and started using Firefox instead of Explorer

This happened

Every time Firefox opened

This printing problem started happening when I installed and started using Firefox instead of Explorer == This happened == Every time Firefox opened

Additional System Details

Installed Plug-ins

  • -Default Plug-in
  • Shockwave Flash 10.1 r53
  • 6.0.12.872
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • Java Plug-in 1.4.2_04 for Netscape Navigator (DLL Helper)
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object
  • Npdsplay dll

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-GB; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6

More Information

Reset printer
As a first step, reset the selected printer in your Firefox preferences:
1. Type about:config in the Location Bar and press Enter. A list of preferences will appear.
2. Find the preference print.print_printer (Note: this preference is missing in Firefox profiles where you've never used the printer.)
3. Right-click (context-click) that preference and select Reset. (Some users may need to reset all the print.printer preferences for a particular printer, if resetting this one master preference doesn't solve the problem.)
4. Restart Firefox and see if the problem is resolved.
Note: If you get the warning dialog, "Printing failed when starting the document" and if the print.print_printer preference has no printer shown, either you don't have a printer selected, or Firefox doesn't know it is installed on your system.
[edit]
Does not print to paper at all
If you are having a problem with Firefox not printing to paper at all, and you don't receive a warning dialog:
* Press on the keyboard and make sure that you don't have Print to file selected under Printer > Comment:
* Make sure that your correct printer is selected at Printer > Name:. (You might be "printing" to a Program such as Adobe PDF or Intuit.)
[edit]
Prints to a small portion of the page
If you are having a problem with Firefox printing only on a small portion of the page:
* Press on the keyboard and verify the correct Printer is selected,
* Click the Properties button and look at the Paper tab and Layout tab (or whatever your particular printer brand calls those items):
o Paper: Is the correct size selected? (usually 8.5"x11" or A4). Is the Orientation correct? Is the Printable Area correct?
o Layout: -Is Reduce/Enlarge check-marked? It shouldn't be. Is Multi-Page check-marked? It shouldn't be unless that is what you want.
[edit]
Print spooler service is not running
If you attempt to print a web page, a dialog box may appear with the message, Before you can perform printer-related tasks such as a page setup or printing a document, you need to install a printer. Do you want to install a printer now?. If you click Yes, you may see the message, Operation could not be completed. The print spooler service is not running. If you are not having problems printing with other applications and if, on Windows, the print spooler service (spoolsv.exe) is already running and is set to automatic [2] you'll need to turn on the Print Spooler in your printer's preferences dialog box, through Firefox and the "native print dialog". Changing the spooler setting anywhere else except from the "native print dialog" when accessed through Firefox, may not set that preference to affect Firefox. When you press you will see what is called the "native print dialog box", click the "Properties" button in the upper right of that window, with the correct printer showing in the Printer - Name: box. Note that not all brands of printer drivers will give you access to the spooler settings through that specific Properties button. This can also vary by operating system. [3] [4]
[edit]
Delayed printing or freezes when trying to print
Check your printer Properties -> Advanced section to make sure that print spooling is turned on.
[edit]
Does not print entire page content
If images are cut off, click "File -> Print Preview" and, on the toolbar, set "Scale:" to "Shrink to fit", if a different setting is shown. [5]
If part of the text is cut off, try setting "Scale:" to 100% in Print Preview. If that doesn't help, try selecting the Monospace font to something other than "Courier" or "Courier New" in your Firefox options ("Content / Fonts & Colors -> Advanced") and UNcheck the option to allow pages to use their own fonts. This may be necessary on certain web pages that specify Courier fonts since those fonts may cause printing problems in Firefox [6]
When trying to print web pages with text areas, if the text area contains a misspelled word and spell checking is enabled, all the following content of the text area will not be printed. You can right-click in the text area and uncheck "Spell check this field" to turn off spell checking temporarily while you print. [7]
[edit]
Does not print multiple pages
DIVs, I-Frames, and Tables that extend beyond the end of a page can cause this problem. [8] Related bug reports include:
* Bug 113217 – iframe printing broken when iframe height more than page height
* Bug 154892 – Splitting Absolutely positioned frames not implemented - Missing second page of content when printing or print previewing this site (fixed in Firefox 3)
* Bug 192129 – Only one (1) page in print preview
[edit]
Prints garbled text
Printing to Adobe PDF Writer produces garbled text in Firefox 3 (but not Firefox 2). Firefox 3 also prints garbled text with some printers using older printer drivers (examples are illustrated here). Related bug reports include:
* Bug 422253 - Acrobat PDFWriter prints/saves document garbled
* Bug 454532 - Font glyphs incorrectly displayed with certain printer drivers
[edit]
External links
* Firefox/Feature Brainstorming:Printing
* Firefox:Printing and Page Setup

the-edmeister
  • Moderator
5391 solutions 40019 answers

Any chance that printer is listed twice in about:config ?? The second version would have a (2) for the prefs for the second listing.

If so, all those (2) prefs need to be reset, and you need to make sure they don't reappear after you restart Firefox. --- BTW, the data you put in the Troubleshooting Information box isn't the information that this forums software asked for, the correct information is found in Help > Troubleshooting Information..., then you hit the Copy all to clipboard and then paste that info into the box for that information.

That information would have answered my question about duplicate listings; that feature was developed for this forum and would have shown all your printer data in your original posting.

Any chance that printer is listed twice in about:config ?? The second version would have a (2) for the prefs for the second listing. If so, all those (2) prefs need to be '''reset''', and you need to make sure they don't reappear after you restart Firefox. --- BTW, the data you put in the Troubleshooting Information box isn't the information that this forums software asked for, the correct information is found in Help > Troubleshooting Information..., then you hit the '''Copy all to clipboard''' and then paste that info into the box for that information. That information would have answered my question about duplicate listings; that feature was developed for this forum and would have shown all your printer data in your original posting.

Question owner

I have only (1) Brother 1440 printer listed under "Printers"

also below is the information from "Troubleshooting Information" Does this help? If not, what do you need me to do to get you the information that you need?

Many thanks, P


 Application Basics
       Name
       Firefox
       Version
       3.6.6
       Profile Directory
         Open Containing Folder
       Installed Plugins
         about:plugins
       Build Configuration
         about:buildconfig
 Extensions
       Name
       Version
       Enabled
       ID
 Modified Preferences
     Name
     Value
       browser.history_expire_days
       1
       browser.history_expire_days.mirror
       1
       browser.history_expire_days_min
       0
       browser.places.importBookmarksHTML
       false
       browser.places.smartBookmarksVersion
       2
       browser.startup.homepage
       http://www.google.com/
       browser.startup.homepage_override.mstone
       rv:1.9.2.6
       extensions.lastAppVersion
       3.6.6
       font.name.serif.x-western
       Arial
       network.cookie.prefsMigrated
       true
       network.http.proxy.version
       1.0
       places.last_vacuum
       1278524230
       print.print_printer
       Brother HL-1440
       print.printer_Brother_HL-1440.print_bgcolor
       true
       print.printer_Brother_HL-1440.print_bgimages
       true
       print.printer_Brother_HL-1440.print_command
       print.printer_Brother_HL-1440.print_downloadfonts
       false
       print.printer_Brother_HL-1440.print_edge_bottom
       0
       print.printer_Brother_HL-1440.print_edge_left
       0
       print.printer_Brother_HL-1440.print_edge_right
       0
       print.printer_Brother_HL-1440.print_edge_top
       0
       print.printer_Brother_HL-1440.print_evenpages
       true
       print.printer_Brother_HL-1440.print_footercenter
       print.printer_Brother_HL-1440.print_footerleft
       &PT
       print.printer_Brother_HL-1440.print_footerright
       &D
       print.printer_Brother_HL-1440.print_headercenter
       print.printer_Brother_HL-1440.print_headerleft
       &T
       print.printer_Brother_HL-1440.print_headerright
       &U
       print.printer_Brother_HL-1440.print_in_color
       true
       print.printer_Brother_HL-1440.print_margin_bottom
       0.5
       print.printer_Brother_HL-1440.print_margin_left
       0.5
       print.printer_Brother_HL-1440.print_margin_right
       0.5
       print.printer_Brother_HL-1440.print_margin_top
       0.5
       print.printer_Brother_HL-1440.print_oddpages
       true
       print.printer_Brother_HL-1440.print_orientation
       0
       print.printer_Brother_HL-1440.print_pagedelay
       500
       print.printer_Brother_HL-1440.print_paper_data
       1
       print.printer_Brother_HL-1440.print_paper_height
       11.00
       print.printer_Brother_HL-1440.print_paper_size_type
       0
       print.printer_Brother_HL-1440.print_paper_size_unit
       0
       print.printer_Brother_HL-1440.print_paper_width
       8.50
       print.printer_Brother_HL-1440.print_reversed
       false
       print.printer_Brother_HL-1440.print_scaling
       1.00
       print.printer_Brother_HL-1440.print_shrink_to_fit
       true
       print.printer_Brother_HL-1440.print_to_file
       false
       print.printer_Brother_HL-1440.print_unwriteable_margin_bottom
       0
       print.printer_Brother_HL-1440.print_unwriteable_margin_left
       0
       print.printer_Brother_HL-1440.print_unwriteable_margin_right
       0
       print.printer_Brother_HL-1440.print_unwriteable_margin_top
       0
       print.printer_Lexmark_X125.print_bgcolor
       true
       print.printer_Lexmark_X125.print_bgimages
       true
       print.printer_Lexmark_X125.print_command
       print.printer_Lexmark_X125.print_downloadfonts
       false
       print.printer_Lexmark_X125.print_edge_bottom
       0
       print.printer_Lexmark_X125.print_edge_left
       0
       print.printer_Lexmark_X125.print_edge_right
       0
       print.printer_Lexmark_X125.print_edge_top
       0
       print.printer_Lexmark_X125.print_evenpages
       true
       print.printer_Lexmark_X125.print_footercenter
       print.printer_Lexmark_X125.print_footerleft
       &PT
       print.printer_Lexmark_X125.print_footerright
       &D
       print.printer_Lexmark_X125.print_headercenter
       print.printer_Lexmark_X125.print_headerleft
       &T
       print.printer_Lexmark_X125.print_headerright
       &U
       print.printer_Lexmark_X125.print_in_color
       true
       print.printer_Lexmark_X125.print_margin_bottom
       0.5
       print.printer_Lexmark_X125.print_margin_left
       0.5
       print.printer_Lexmark_X125.print_margin_right
       0.5
       print.printer_Lexmark_X125.print_margin_top
       0.5
       print.printer_Lexmark_X125.print_oddpages
       true
       print.printer_Lexmark_X125.print_orientation
       0
       print.printer_Lexmark_X125.print_pagedelay
       500
       print.printer_Lexmark_X125.print_paper_data
       1
       print.printer_Lexmark_X125.print_paper_height
       11.00
       print.printer_Lexmark_X125.print_paper_size_type
       0
       print.printer_Lexmark_X125.print_paper_size_unit
       0
       print.printer_Lexmark_X125.print_paper_width
       8.50
       print.printer_Lexmark_X125.print_reversed
       false
       print.printer_Lexmark_X125.print_scaling
       1.00
       print.printer_Lexmark_X125.print_shrink_to_fit
       true
       print.printer_Lexmark_X125.print_to_file
       false
       print.printer_Lexmark_X125.print_unwriteable_margin_bottom
       0
       print.printer_Lexmark_X125.print_unwriteable_margin_left
       0
       print.printer_Lexmark_X125.print_unwriteable_margin_right
       0
       print.printer_Lexmark_X125.print_unwriteable_margin_top
       0
       privacy.sanitize.migrateFx3Prefs
       true
       privacy.sanitize.sanitizeOnShutdown
       true
       security.enable_ssl2
       true
       security.enable_tls
       false
       security.warn_viewing_mixed
       false
I have only (1) Brother 1440 printer listed under "Printers" also below is the information from "Troubleshooting Information" Does this help? If not, what do you need me to do to get you the information that you need? Many thanks, P Application Basics Name Firefox Version 3.6.6 Profile Directory Open Containing Folder Installed Plugins about:plugins Build Configuration about:buildconfig Extensions Name Version Enabled ID Modified Preferences Name Value browser.history_expire_days 1 browser.history_expire_days.mirror 1 browser.history_expire_days_min 0 browser.places.importBookmarksHTML false browser.places.smartBookmarksVersion 2 browser.startup.homepage http://www.google.com/ browser.startup.homepage_override.mstone rv:1.9.2.6 extensions.lastAppVersion 3.6.6 font.name.serif.x-western Arial network.cookie.prefsMigrated true network.http.proxy.version 1.0 places.last_vacuum 1278524230 print.print_printer Brother HL-1440 print.printer_Brother_HL-1440.print_bgcolor true print.printer_Brother_HL-1440.print_bgimages true print.printer_Brother_HL-1440.print_command print.printer_Brother_HL-1440.print_downloadfonts false print.printer_Brother_HL-1440.print_edge_bottom 0 print.printer_Brother_HL-1440.print_edge_left 0 print.printer_Brother_HL-1440.print_edge_right 0 print.printer_Brother_HL-1440.print_edge_top 0 print.printer_Brother_HL-1440.print_evenpages true print.printer_Brother_HL-1440.print_footercenter print.printer_Brother_HL-1440.print_footerleft &PT print.printer_Brother_HL-1440.print_footerright &D print.printer_Brother_HL-1440.print_headercenter print.printer_Brother_HL-1440.print_headerleft &T print.printer_Brother_HL-1440.print_headerright &U print.printer_Brother_HL-1440.print_in_color true print.printer_Brother_HL-1440.print_margin_bottom 0.5 print.printer_Brother_HL-1440.print_margin_left 0.5 print.printer_Brother_HL-1440.print_margin_right 0.5 print.printer_Brother_HL-1440.print_margin_top 0.5 print.printer_Brother_HL-1440.print_oddpages true print.printer_Brother_HL-1440.print_orientation 0 print.printer_Brother_HL-1440.print_pagedelay 500 print.printer_Brother_HL-1440.print_paper_data 1 print.printer_Brother_HL-1440.print_paper_height 11.00 print.printer_Brother_HL-1440.print_paper_size_type 0 print.printer_Brother_HL-1440.print_paper_size_unit 0 print.printer_Brother_HL-1440.print_paper_width 8.50 print.printer_Brother_HL-1440.print_reversed false print.printer_Brother_HL-1440.print_scaling 1.00 print.printer_Brother_HL-1440.print_shrink_to_fit true print.printer_Brother_HL-1440.print_to_file false print.printer_Brother_HL-1440.print_unwriteable_margin_bottom 0 print.printer_Brother_HL-1440.print_unwriteable_margin_left 0 print.printer_Brother_HL-1440.print_unwriteable_margin_right 0 print.printer_Brother_HL-1440.print_unwriteable_margin_top 0 print.printer_Lexmark_X125.print_bgcolor true print.printer_Lexmark_X125.print_bgimages true print.printer_Lexmark_X125.print_command print.printer_Lexmark_X125.print_downloadfonts false print.printer_Lexmark_X125.print_edge_bottom 0 print.printer_Lexmark_X125.print_edge_left 0 print.printer_Lexmark_X125.print_edge_right 0 print.printer_Lexmark_X125.print_edge_top 0 print.printer_Lexmark_X125.print_evenpages true print.printer_Lexmark_X125.print_footercenter print.printer_Lexmark_X125.print_footerleft &PT print.printer_Lexmark_X125.print_footerright &D print.printer_Lexmark_X125.print_headercenter print.printer_Lexmark_X125.print_headerleft &T print.printer_Lexmark_X125.print_headerright &U print.printer_Lexmark_X125.print_in_color true print.printer_Lexmark_X125.print_margin_bottom 0.5 print.printer_Lexmark_X125.print_margin_left 0.5 print.printer_Lexmark_X125.print_margin_right 0.5 print.printer_Lexmark_X125.print_margin_top 0.5 print.printer_Lexmark_X125.print_oddpages true print.printer_Lexmark_X125.print_orientation 0 print.printer_Lexmark_X125.print_pagedelay 500 print.printer_Lexmark_X125.print_paper_data 1 print.printer_Lexmark_X125.print_paper_height 11.00 print.printer_Lexmark_X125.print_paper_size_type 0 print.printer_Lexmark_X125.print_paper_size_unit 0 print.printer_Lexmark_X125.print_paper_width 8.50 print.printer_Lexmark_X125.print_reversed false print.printer_Lexmark_X125.print_scaling 1.00 print.printer_Lexmark_X125.print_shrink_to_fit true print.printer_Lexmark_X125.print_to_file false print.printer_Lexmark_X125.print_unwriteable_margin_bottom 0 print.printer_Lexmark_X125.print_unwriteable_margin_left 0 print.printer_Lexmark_X125.print_unwriteable_margin_right 0 print.printer_Lexmark_X125.print_unwriteable_margin_top 0 privacy.sanitize.migrateFx3Prefs true privacy.sanitize.sanitizeOnShutdown true security.enable_ssl2 true security.enable_tls false security.warn_viewing_mixed false
tuaris 0 solutions 1 answers

I have the same issue with Windows XP SP3. The printer is attached to a Windows 2000 server.

What I am doing to work around for now is printing to PDFCreator. Then I print from PDFCreator to the HL-1440.

I have the same issue with Windows XP SP3. The printer is attached to a Windows 2000 server. What I am doing to work around for now is printing to PDFCreator. Then I print from PDFCreator to the HL-1440.