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YouTube and Add-ons say version of Firefox is outdated

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  • 6 have this problem
  • 3 views
  • Last reply by Shawn

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Both YouTube and newer Add-ons for firefox say that I am running an outdated version, specifically version 2.0.0.9. However, when I check for updates in the browser firefox says that I am running the current version. I have uninstalled and reinstalled version 3.6.6 from the Mozilla website multiple times to the same result.

This happened

Every time Firefox opened

== Several weeks ago

Both YouTube and newer Add-ons for firefox say that I am running an outdated version, specifically version 2.0.0.9. However, when I check for updates in the browser firefox says that I am running the current version. I have uninstalled and reinstalled version 3.6.6 from the Mozilla website multiple times to the same result. == This happened == Every time Firefox opened == Several weeks ago

All Replies (1)

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Your User agent is wrong

1. In the Firefox Location Bar, Where you enter the address of web pages, enter about:config

2. A "This might void your warranty" warning may appear. Click "I'll be careful, I promise!"

3. In the Filter text box, enter general.usergent

4. For each of those general.useragent preferences, right click them and choose reset.

You should be okay now.