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MOZCRT19.dll is not valid windows image. please check against your installation disktte

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  • 80 have this problem
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  • Last reply by Patty B.

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MOZCRT19.dll is not valid windows image. please check against your installation disktte. Please help me in this.

This happened

Every time Firefox opened

User Agent

Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1)

MOZCRT19.dll is not valid windows image. please check against your installation disktte. Please help me in this. == This happened == Every time Firefox opened == User Agent == Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1)

All Replies (5)

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Hi, I too am facing the same issue the error message pops up when i launch Firefox App

Could any one help me in fixing this issue?

Many thanks in advance.

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Hi,

I m facing the an issue with the attached error message that pops up when i launch Fire fox.

Can anyone please guide me to fix the issue?

Many thanks in advance.

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Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop. Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer. It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

You can skip the step to create a new profile, that is not necessary for this issue. ..... See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

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If you are facing similar kind of problem what I used to have ,here is the solution ,After struggling with the problem I at last used filemon to monitor mozcrt.dll,and found that there is a process called services.exe is opening mozcrt.dll while I run firefox.exe ,that's actually a Malicious Process which is some how corrupting mozcrt.dll,Delete services.exe which was located in c:\WINNT\ in my m/c fix this issue.

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This is because mozcrt19.dll file is missing or corrupted. You can replace the corrupted file by following these steps.

Step 1. You can download mozcrt19.dll here:

http://dllcentral.com/mozcrt19.dll/8.00.0000/

Step 2. Now navigate the following path:

C:/ Program Files / Mozilla Firefox

Note: C: Drive is the drive where windows is installed.

Step 3. Now restore mozcrt19.dll file in “Mozilla Firefox” folder. Step 4. Restart your Mozilla Firefox browser. It will work fine.


<do not download Firefox components from third party sites, but reinstall the current Firefox version - edited by moderator>

Modified by cor-el