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Why does Firefox give me a persistent error message about Chrome Registration?

Posted

Firefox gives me a consistent error when updating: "Firefox could not install this item because of a failure in Chrome Registration. Please contact the author about this problem." Can't re-install Firefox, or get it to open without this message at least 6-7 times.

This happened

Every time Firefox opened

== I tried to update Firefox.

Additional System Details

Installed Plug-ins

  • -Default Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
  • getplusplusadobe16244
  • np-mswmp
  • Provides additional functionality on Facebook. See our web site for details.
  • Google Update
  • Shockwave Flash 10.0 r32
  • iTunes Detector Plug-in
  • GEPlugin
  • Picasa plugin
  • 4.0.50524.0
  • Office Live Update v1.5
  • NPWLPG
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • BlackBerry WebSL Browser Plug-In
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.8) Gecko/20100202 Firefox/3.5.8 Glue/4.5 (.NET CLR 3.5.30729)

More Information

Adobe DLM
Genesys Meetin gCenter
Glue
Java Console
Microsoft .NET Framework Assistant
Norton IPS
Norton Toolbar
pdfforge Toolbar Plugin 1.1.2
Search Settings Pluging 1.2.3
Xmarks 3.4.3

Chris Ilias
  • Moderator
115 solutions 1064 answers

Go to http://www.mozilla.com/ and install the latest version of Firefox 3.6.

TXGuy 87 solutions 861 answers

Helpful Reply

Chrome Registration failures are usually caused by a safety precaution in Vista/Windows 7 to prevent programs from making changes to files in protected folders or registry keys. The solution is to run the Firefox program once as Administrator (right-click: Run as Administrator). See: vistasupport.mvps.org: Run As Administrator

Also see: Chrome registration failed


Other Issues: to correct security/stability issues

Install/Update Adobe Flash Player for Firefox: your ver. 10.0 r32; current ver. 10.1 r53 (important security update 2010-06-10) See: Updating Flash -use Firefox to download and SAVE to your hard drive (save to Desktop for easy access) -exit Firefox (File > Exit) -check to see that Firefox is completely closed (Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window) -double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash -when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1