Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

one bookmark will not download

  • 7 replies
  • 0 have this problem
  • 4 views
  • Last reply by Morbus

more options

the bookmark "Adobe Bridge Club" will not update. Also, it will not update when I select it from google.

All Replies (7)

more options

Hello Doug.

Although possibly not related to your problem, I will remind you that the version of Firefox you are using at the moment has been discontinued and is no longer supported. Furthermore, it has known bugs and security problems. I urge you to update to the latest version of Firefox, for maximum stability, performance, security and usability. You can get it for free, as always, at getfirefox.com.

As for your issue, you may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not coming from one of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode and select Disable all add-ons. If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and theme. You can troubleshoot plugins the same way.

If you want support for one of your add-ons, you'll need to contact its author.

more options

I tried to load firefox 3.6, and received the message Firefox 3.6.3-1 dr: corrupt image. Also, I do not have any add-ons that I know of. Doug Donahue75430

more options

That particular error when updating occurs because your download was corrupt. Try re-downloading the installer.

And it's extremely unlikely you don't have add-ons. Maybe you don't have extensions, but you most likely have Plugins, and those may cause problems too.

more options

I can't download Foxfire 3.6. The message I get is "Corrupted image" Also, there is one web site that I often check, and it is now not coming in to my computer. Finally, I seem to have 488 add-ons to my bookmark page, and I can't figure our how they got there, or how to cancel them. Doug Donahue

more options

Please tell me how to cancel add-ons. Doug Donahue

more options

You go into Tools > Add-ons and then select either Extensions, Themes or Plugins (all add-ons) to see the corresponding items.

More info:

http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes https://support.mozilla.com/en-US/kb/Troubleshooting+plugins

more options

Firefox 3.0 and 3.5/6 versions require at least Mac OS X 10.4 http://www.mozilla.com/en-US/firefox/system-requirements.html - Mozilla Firefox 3.6 System Requirements ..... Firefox 2.0.0.20 is the last release that runs on Mac OS X 10.2 and 10.3 See http://kb.mozillazine.org/Installing_Firefox

Mac: http://download.mozilla.org/?product=firefox-2.0.0.20&os=osx&lang=en-US