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How do I prevent screen from going blank?

  • 1 reply
  • 10 have this problem
  • 11 views
  • Last reply by TXGuy

AnonymousUser
AnonymousUser
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I recently installed an adobe update. Now, when I click on certain sites, my screen suddenly goes completely blank.

I recently installed an adobe update. Now, when I click on certain sites, my screen suddenly goes completely blank.

All Replies (1)

TXGuy
TXGuy
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Blank screen Real Player Browser Record plug-in extension can cause the web page to go blank. See Noah_SUMO's illustrated answer in this thread to disable Real Player Browser Record plug-in extension: https://support.mozilla.com/en-US/forum/1/557689#threadId558168

The RealPlayer Browser Record Plugin extension adds some extra features like saving media files.

Be sure not to get confused with the RealPlayer plugin (Tools > Add-ons > Plugins) that plays media files. https://support.mozilla.com/en-US/forum/1/557689? http://support.mozilla.com/en-US/forum/1/459823 https://support.mozilla.com/en-US/forum/1/446905? https://support.mozilla.com/tiki-view_forum_thread.php?forumId=1&comments_parentId=472596 http://support.mozilla.com/en-US/forum/1/461211 http://support.mozilla.com/en-US/forum/1/376867

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems.

Other Issues: to correct security/stability issues

Update Java: your ver. 1.6.0; current ver. 1.6.0.20 (important security update 04-15-2010) (Firefox 3.6 and above requires Java version 1.6.0.10 or higher; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6) (Windows users: Do the manual update; very easy.) See: Updating Java Do the update with Firefox closed.