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Support Forum

features of westlaw research site don't work in second tab

Posted

when I open a second tab while working in my legal research site, I cannot utilize and important feature, "copy with reference." the window for this feature opens, but it opens empty. this is not the case in the first firefox tab. for complicated reasons, this is a real pain.

URL of affected sites

http:/https://web2.westlaw.com

User Agent

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-us) AppleWebKit/531.21.8 (KHTML, like Gecko) Version/4.0.4 Safari/531.21.10

when I open a second tab while working in my legal research site, I cannot utilize and important feature, "copy with reference." the window for this feature opens, but it opens empty. this is not the case in the first firefox tab. for complicated reasons, this is a real pain. == URL of affected sites == http:/https://web2.westlaw.com == User Agent == Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-us) AppleWebKit/531.21.8 (KHTML, like Gecko) Version/4.0.4 Safari/531.21.10

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-us) AppleWebKit/531.21.8 (KHTML, like Gecko) Version/4.0.4 Safari/531.21.10

More Information

Application Basics
Name
Firefox
Version
3.6.3
Profile Directory
Show in Finder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days
0
browser.history_expire_days.mirror
180
browser.history_expire_days_min
30
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
2
browser.places.updateRecentTagsUri
false
browser.startup.homepage
http://web2.westlaw.com/signon/default.wl?rs=WLW9.01&ifm=NotSet&fn=_top&sv=Full&tc=18&tf=200&vr=2.0&bhcp=1
browser.startup.homepage_override.mstone
rv:1.9.2.3
browser.tabs.loadInBackground
false
extensions.lastAppVersion
3.6.3
font.size.variable.x-western
22
network.cookie.prefsMigrated
true
places.last_vacuum
1269735695
print.macosx.pagesetup-2
AAAZvDw/eG1sIHZlcnNpb249IjEuMCIgZW5jb2Rpbmc9IlVURi04Ij8+CjwhRE9DVFlQRSBwbGlzdCBQVUJMSUMgIi0vL0FwcGxlLy9EVEQgUExJU1QgMS4w…
print.print_bgcolor
false
print.print_bgimages
false
print.print_command
print.print_downloadfonts
false
print.print_evenpages
true
print.print_footerleft
print.print_footerright
print.print_headerleft
print.print_headerright
print.print_in_color
true
print.print_margin_bottom
0.5
print.print_margin_left
0.5
print.print_margin_right
0.5
print.print_margin_top
0.5
print.print_oddpages
true
print.print_orientation
0
print.print_pagedelay
500
print.print_paper_data
0
print.print_paper_height
11.00
print.print_paper_size_type
1
print.print_paper_size_unit
0
print.print_paper_width
8.50
print.print_printer
print.print_reversed
false
print.print_scaling
1.00
print.print_shrink_to_fit
true
print.print_to_file
false
print.print_unwriteable_margin_bottom
56
print.print_unwriteable_margin_left
25
print.print_unwriteable_margin_right
25
print.print_unwriteable_margin_top
25
privacy.clearOnShutdown.cookies
false
privacy.clearOnShutdown.offlineApps
true
privacy.cpd.cookies
false
privacy.item.offlineApps
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.sanitizeOnShutdown
true
privacy.sanitize.timeSpan
0
security.warn_viewing_mixed
false

Morbus 135 solutions 2340 answers

Hi.

You're using Safari at the moment, right? This is the support forum for Firefox...

If you're using Firefox, you sound like you're having a problem with an extension, right? You should ask its author for support.

Hi. You're using Safari at the moment, right? This is the support forum for Firefox... If you're using Firefox, you sound like you're having a problem with an extension, right? You should ask its author for support.