X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

I sometimes can't close tabs.

Posted

Occasionally when I have multiple tabs open in firefox, I find myself unable to close individual tabs when I'm finished browsing the particular page. I click the X and nothing happens. It doesn't happen too often, but it's kind of annoying when it does.

Additional System Details

Installed Plug-ins

  • -Shockwave Flash 10.0 r45
  • BitTorrent Plugin 1
  • DivX Web Player version 1.5.0.52
  • npdivxplayerplugin
  • Default Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe Shockwave for Director Netscape plug-in, version 11.0
  • GEPlugin
  • 3.0.50106.0
  • Google Updater pluginhttp://pack.google.com/
  • 6.0.12.69
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • Google Update
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
  • Adobe PDF Plug-In For Firefox and Netscape

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 (.NET CLR 3.5.30729)

More Information

Application Basics
Name
Firefox
Version
3.6.3
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Norton IPS
1.0
true
{8545daff-ad1e-493f-a37e-eed1ac79682b}
Skype extension for Firefox
4.2.0.5198
true
Java Console
6.0.13
true
Java Console
6.0.14
true
Java Console
6.0.15
true
Dictionnaire français «Classique»
3.7
true
fr-classique@dictionaries.addons.mozilla.org
Latin Dictionary
0.39.20100220
true
la@dictionaries.addons.mozilla.org
Screenshot Pimp
2.1.6
true
{62ED169D-7F2E-449a-A88D-F4E6F153051F}
NoScript
1.9.9.74
true
{73a6fe31-595d-460b-a920-fcc0f8843232}
Adblock Plus
1.2
true
Adobe DLM (powered by getPlus(R))
1,6,2,41
true
Microsoft .NET Framework Assistant
0.0.0
true
{20a82645-c095-46ed-80e3-08825760534b}
RealPlayer Browser Record Plugin
1.0
false
Norton Toolbar
3.7.2
true
{7BA52691-1876-45ce-9EE6-54BCB3B04BBC}
Java Console
6.0.20
true
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days
7
browser.history_expire_days.mirror
7
browser.history_expire_days_min
5
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
2
browser.places.updateRecentTagsUri
false
browser.startup.homepage
http://www.facebook.com/
browser.startup.homepage_override.mstone
rv:1.9.2.3
browser.tabs.loadInBackground
false
browser.tabs.warnOnClose
false
dom.disable_open_during_load
false
dom.disable_window_flip
false
dom.max_script_run_time
0
extensions.lastAppVersion
3.6.3
general.useragent.extra.microsoftdotnet
(.NET CLR 3.5.30729)
network.cookie.prefsMigrated
true
places.last_vacuum
1268889144
print.print_printer
Send To OneNote 2007
print.printer_Send_To_OneNote_2007.print_bgcolor
false
print.printer_Send_To_OneNote_2007.print_bgimages
false
print.printer_Send_To_OneNote_2007.print_command
print.printer_Send_To_OneNote_2007.print_downloadfonts
false
print.printer_Send_To_OneNote_2007.print_edge_bottom
0
print.printer_Send_To_OneNote_2007.print_edge_left
0
print.printer_Send_To_OneNote_2007.print_edge_right
0
print.printer_Send_To_OneNote_2007.print_edge_top
0
print.printer_Send_To_OneNote_2007.print_evenpages
true
print.printer_Send_To_OneNote_2007.print_footercenter
print.printer_Send_To_OneNote_2007.print_footerleft
&PT
print.printer_Send_To_OneNote_2007.print_footerright
&D
print.printer_Send_To_OneNote_2007.print_headercenter
print.printer_Send_To_OneNote_2007.print_headerleft
&T
print.printer_Send_To_OneNote_2007.print_headerright
&U
print.printer_Send_To_OneNote_2007.print_in_color
true
print.printer_Send_To_OneNote_2007.print_margin_bottom
0.5
print.printer_Send_To_OneNote_2007.print_margin_left
0.5
print.printer_Send_To_OneNote_2007.print_margin_right
0.5
print.printer_Send_To_OneNote_2007.print_margin_top
0.5
print.printer_Send_To_OneNote_2007.print_oddpages
true
print.printer_Send_To_OneNote_2007.print_orientation
0
print.printer_Send_To_OneNote_2007.print_pagedelay
500
print.printer_Send_To_OneNote_2007.print_paper_data
1
print.printer_Send_To_OneNote_2007.print_paper_height
11.00
print.printer_Send_To_OneNote_2007.print_paper_size_type
0
print.printer_Send_To_OneNote_2007.print_paper_size_unit
0
print.printer_Send_To_OneNote_2007.print_paper_width
8.50
print.printer_Send_To_OneNote_2007.print_reversed
false
print.printer_Send_To_OneNote_2007.print_scaling
1.00
print.printer_Send_To_OneNote_2007.print_shrink_to_fit
true
print.printer_Send_To_OneNote_2007.print_to_file
false
print.printer_Send_To_OneNote_2007.print_unwriteable_margin_bottom
0
print.printer_Send_To_OneNote_2007.print_unwriteable_margin_left
0
print.printer_Send_To_OneNote_2007.print_unwriteable_margin_right
0
print.printer_Send_To_OneNote_2007.print_unwriteable_margin_top
0
privacy.clearOnShutdown.cookies
false
privacy.clearOnShutdown.formdata
false
privacy.clearOnShutdown.offlineApps
true
privacy.clearOnShutdown.sessions
false
privacy.cpd.downloads
false
privacy.cpd.formdata
false
privacy.cpd.history
false
privacy.cpd.sessions
false
privacy.item.formdata
false
privacy.item.offlineApps
true
privacy.item.sessions
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.warn_viewing_mixed
false
security.warn_viewing_mixed.show_once
false

Question owner

Same thing, same version. Windows XP.

Question owner

same proble, on mac osx 10.6...

Question owner

There are probably conflicting addons. Try starting firefox in safe mode with no addons enabled. If that works then try re enabling your addons one at a time.

Question owner

Same in 3.6.3 for Ubuntu :(

Question owner

Same problem, Mozilla 3.6.6, Windows XP Pro. This is the first time it's happened.

mela 0 solutions 1 answers

Same here. :( It started a few weeks ago. Now it happens once a day/couple of days.

It's hard to do the check with the add ons because it happens sporadically.

utdmr 0 solutions 1 answers

Same problem, Firefox 4.0 beta 7, Archlinux. Happened twice. Can't close with button, Ctrl+W or "Group Tabs" screen. Annoying bug.

mikellmoz 0 solutions 1 answers

I just upgraded FF 3.6.18 and the only tab I remember not being able to close, maybe ever, is the "thanks for helping us to Beta test Firefox 3.6.18!" tab from (http://www.mozilla.com/en-US/firefox/3.6.18/whatsnew/). If I duplicate the tab, the new tab acts properly and I can close it or move it to TooManyTabs, but not the original. I do have Firebug loaded. In a few days I'll have to go into it and see what's happening. Too busy now. I will try to keep the tab open until I go to debug it.

harmonydigital 0 solutions 1 answers

I have just experienced this within days of upgrading to Firefox 7 our customer service team feel that Firefux is shit and so slow, all want to go back to Google Chrome. Totally Agree, it's not as bad as Internet Explorer, but worse then Chrome.

Firefox still lacks the simple interface that a browser should have Its a window to the internet, the sites we go to have the features and functions spend more time on enhancing the rendering engine and making it read and render faster. We dont want 20 tool bars and all the other crap have a serious look at the firefox interface - it's awful

dmessah 0 solutions 1 answers

Helpful Reply

It has been reported a year ago and we still don't have a solution for this annoying problem?

Na'ven Enigma 0 solutions 1 answers

Helpful Reply

WOW! Two year old issue and still happening. If someone from the Mozilla team reads this, please make there be a way to have people opt into an improvement program that will send periodic anonymous technical data to the Mozilla team so that things like this can be resolved. Make it so you can tell it what to look for too. This way we can wash all those hard to reach places... I mean bugs... from the system. =)