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I can't access hotmail or gmail. I get the message "unable to connect to the server". However I can access both msn and google main page and not problems with other sites. Any ideas of what to do?

Posted

Cannot access hotmail or gmail, although no problems with the actual msn home page or other sites. I get the message: Firefox can't establish a connection to the server at .....

URL of affected sites

http://login.live.com; http://www.google.com

Cannot access hotmail or gmail, although no problems with the actual msn home page or other sites. I get the message: Firefox can't establish a connection to the server at ..... == URL of affected sites == http://login.live.com; http://www.google.com

Additional System Details

Installed Plug-ins

  • -Default Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 10.0 r45
  • iTunes Detector Plug-in
  • DivX® Web Player
  • DivX® Content Upload Plugin
  • npdivxplayerplugin
  • Nexus Personal Plug-Ins
  • Google Update
  • Next Generation Java Plug-in 1.6.0_17 for Mozilla browsers
  • Adobe Acrobat Plug-In Version 7.00 for Netscape
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.1.9) Gecko/20100315 Firefox/3.5.9 ( .NET CLR 3.5.30729)

More Information

Java quick starter and Microsoft Net framework assistant

Chris Ilias
  • Moderator
346 solutions 1914 answers

I think Hotmail requires that you have third party cookies enabled. Did you disable third-party cookies?

I think Hotmail requires that you have third party cookies enabled. Did you disable third-party cookies?

Question owner

Hi thanks for reply. No, not that I'm aware. How/Where can I check this? The only think I've done recently is install a different antivirus program and uninstall the old one which had expired. Not sure if this is linked to the problem...?

Hi thanks for reply. No, not that I'm aware. How/Where can I check this? The only think I've done recently is install a different antivirus program and uninstall the old one which had expired. Not sure if this is linked to the problem...?
Chris Ilias
  • Moderator
346 solutions 1914 answers
See https://support.mozilla.com/en-US/kb/Disabling+third+party+cookies