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Thunderbird errors after power outage

  • 3 replies
  • 0 have this problem
  • 1 view
  • Last reply by christ1

ralph70
ralph70
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I got this weird error on my computer when trying to use Thunderbird after a power outage. ( see attached file)

All the Dreamhost server settings are good on the computer. I am is getting the emails on my Android phone, there seems to be some security issue cert with Dreamhost that is not satisfied.

I have read about uninstalling Thunderbird and re-installing to clear any glitches but just want to make sure there is no simple fix before I go and uninstall. Will this kill the whole application or will the profile remain and keep all the initial settings so I can get back to my normal setting once reinstalled?

Thanks

Ralph

I got this weird error on my computer when trying to use Thunderbird after a power outage. ( see attached file) All the Dreamhost server settings are good on the computer. I am is getting the emails on my Android phone, there seems to be some security issue cert with Dreamhost that is not satisfied. I have read about uninstalling Thunderbird and re-installing to clear any glitches but just want to make sure there is no simple fix before I go and uninstall. Will this kill the whole application or will the profile remain and keep all the initial settings so I can get back to my normal setting once reinstalled? Thanks Ralph
Attached screenshots

All Replies (3)

christ1
christ1
  • Top 25 Contributor
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Please press the 'Get Certificate' button, then 'View', and post a screenshot of the certificate details. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

Helpful?

ralph70
ralph70 Question owner
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Hi christ1

Thanks for the help. Reached out to the ISP Dreamhost and they suggested I just "get cert" which helped me use the smtp server of theirs. So now I can send email. Once I did this the cert details option was gone. Unless you have another way I can get them.

But when I restart Thunderbird I still get this error and the app just hangs here(see attached). I can not download any emails from the Dreamhost server.

Not sure if it is Mozilla or Dreamhost yet. Any more suggestions?

Helpful?

christ1
christ1
  • Top 25 Contributor
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I'd expect there are options about what to do in the pop-up you get, bit you probably clipped them in your last screenshot.

Reached out to the ISP Dreamhost and they suggested I just "get cert" which helped me use the smtp server of theirs.

I have no idea what you did, and how that changed things.

Modified by christ1

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