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no list items are displayed (neither unsorted nor numbered) when writing an e-mail

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  • Last reply by Matt

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Hello, I have the following problem with the current version of Thunderbird (115.9.0 64-bit "Supernova"):

When writing an e-mail (no matter if only HTML format, or HTML and plain text) no list items are displayed (neither unsorted nor numbered).

Everything else, such as inserting tables, smileys, etc. works.

If I create a document with several list elements and sub-elements (indented elements) in Word as a test and copy this into the message in Thunderbird, the list elements are displayed from the second level onwards.

Even if I insert the whole thing as HTML code (ul, ol, li, ...) the same thing happens.

It is a fresh installation. I wanted to switch from Outlook to Thunderbird. However, this is really suboptimal:-(

Can anyone help? Many thanks and best regards Patrick

Hello, I have the following problem with the current version of Thunderbird (115.9.0 64-bit "Supernova"): When writing an e-mail (no matter if only HTML format, or HTML and plain text) no list items are displayed (neither unsorted nor numbered). Everything else, such as inserting tables, smileys, etc. works. If I create a document with several list elements and sub-elements (indented elements) in Word as a test and copy this into the message in Thunderbird, the list elements are displayed from the second level onwards. Even if I insert the whole thing as HTML code (ul, ol, li, ...) the same thing happens. It is a fresh installation. I wanted to switch from Outlook to Thunderbird. However, this is really suboptimal:-( Can anyone help? Many thanks and best regards Patrick

Modified by Patrick L.

Chosen solution

Solved:-)

Hello everyone, I've found the cause of the problem.

It was my mail signatures, which I had saved in html files. The css in them broke the ListItems. Now everything is working fine again.

Maybe helpful for one or the other who runs into this problem.

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Chosen Solution

Solved:-)

Hello everyone, I've found the cause of the problem.

It was my mail signatures, which I had saved in html files. The css in them broke the ListItems. Now everything is working fine again.

Maybe helpful for one or the other who runs into this problem.

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I have marked your reply as solving the issue as that will make it available to search engines like Google and Yahoo.

One of the reasons the article discussing signatures suggests writing the signature in Thunderbird is the CSS issue. Some sources like word processors load everything but the kitchen sink into CSS that is simply not used in the HTML, but makes the email much larger and can cause all sorts of unintended consequences.

See https://support.mozilla.org/en-US/kb/signatures

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