Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do you get suspected junk to go into the junk folder?

more options

Mine just shows a yellow header but doesn't put it into the junk folder. I have it marked in preferences to put junk in the junk folder, but it only works if it doesn't know it's junk and I click that it's junk.

Mine just shows a yellow header but doesn't put it into the junk folder. I have it marked in preferences to put junk in the junk folder, but it only works if it doesn't know it's junk and I click that it's junk.

All Replies (1)

more options

Hi, Can you see if you can find the answer here: https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.