Goodbye, Thunderbird!
I've been using TB for years and years but this is the end. It was originally a nice alternative to Outlook Express with a small footprint but now it's decided that half my client list is spam. I have literally lost business because emails keep going into spam despite me marking them over and over and over as "not junk".
this is absolute BULLSHIT.
All Replies (7)
For these messages that are getting marked as spam, do you have contact entries in your address book(s) for the senders?
Also, do the message have the spam flame icon, or no?
In the example I am posting here (from a Mac), two message have the flame and two do not.
none of them are marked with the flame icon (i've literally never seen anything marked with the flame icon) and about a dozen of them are in my contact list. I've marked as not junk over and over but they still end up in the spam folder.
Messages that do not have the flame icon would not have put in the spam folder by Thunderbird. (unless you created a filter to do that)
The only filters i've created are the ones i created to try and catch them and put them back in my inbox.
i've never, not even once, seen anything marked with a flame icon.
I just checked now: not a single one of them is marked with a flame, not even the ones i specifically marked "spam". just on the first screenshot, there's 3 clients, all of whom i've lost for non-response, all of whom i was emailing on the regular up to about 2wks ago.
bottom line: i'm in the process of transferring to outlook. it has its issues but at least they're predictable and at least i can get proper customer support.
Also, creating a filter and having them end up in the spam folder again is further suggests that Thunderbird isn't doing this. It's probably your mail provider, whom you have not identified.
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