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Password Manager will not store passwords

  • 3 replies
  • 4 have this problem
  • 26 views
  • Last reply by gmj66

michael673
michael673
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My office is running Thunderbird 115. I recently changed the password. This seemed to work OK. But on restarting TB I found the new password had not been stored. The Password Manager display is empty, so I cannot edit anything, nor can I insert a new entry into the Manager. I want to store the current password. How do I do this?

My office is running Thunderbird 115. I recently changed the password. This seemed to work OK. But on restarting TB I found the new password had not been stored. The Password Manager display is empty, so I cannot edit anything, nor can I insert a new entry into the Manager. I want to store the current password. How do I do this?

All Replies (3)

christ1
christ1
  • Top 25 Contributor
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There is a checkbox at the password prompt pop-up to remember the password.

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michael673
michael673 Question owner
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Apologies. I should have mentioned that the checkbox you mention isn't visible. It is on my home version of TB but not on any of the three office ones. I have since discovered there is a setting in the Config Editor that controls this (and another that controls remembering signons) and I'll check it when I'm next able to get into the office on Monday. I'd appreciate hearing of any other likely causes for not being able to store passwords in case this isn't the one involved.

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gmj66
gmj66
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I have this problem too, even with the box checked. I have to put in the password over and over again.

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