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Missing maps after installation

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  • Last reply by david

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Have now installed your email program. I'm missing about 25 important folders. I have an email server on one.com. My email address is ola.abrahamsson@013159560.se All folders are there and I can manage them via webmail. Why don't these folders appear in your program? Would prefer not to run Outlook, but all folders are included here. Windows 10.

Have now installed your email program. I'm missing about 25 important folders. I have an email server on one.com. My email address is ola.abrahamsson@013159560.se All folders are there and I can manage them via webmail. Why don't these folders appear in your program? Would prefer not to run Outlook, but all folders are included here. Windows 10.
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If this is IMAP, my first suggestion is to highlight account on main window, rightclick and select 'subscribe' to see if the folders appear.

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Chosen Solution

If this is IMAP, my first suggestion is to highlight account on main window, rightclick and select 'subscribe' to see if the folders appear.

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