Mozilla keeps saying they can't reach my server.
I have had Mozilla for years. My computer was cleaned. I now have aol as well as verizon. I need my server to transfer my email ([edited from public] @verizon.net) back into Mozilla.
Modified by James
All Replies (3)
I can't remember my password, and Mozilla says they cannot connect to my server.
Modified by ld.schumacher
re: I can't remember my password, AOL/Verizon accounts need to use an app generated password.
You need to logon to the webmail account via a browser using normal password and then switch on 2 step verification then generate an app specific password. In Thunderbird use that app generated password for the account instead of the normal password you used to logon to server webmail account. See info: https://help.aol.com/articles/Create-and-manage-app-password
If you cannot remember the normal password, so have difficulty accessing webmail account, you should see a link - something like 'forgotten password' and follow the instructions to get access to the webmail account.
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