Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I open a mail in the inbox it always looks as though it has come from myself. Also there is a message at the bottom of the page which states "Unique identity matching the From Address was not found" Please help

  • 1 reply
  • 0 have this problem
  • 27 views
  • Last reply by sfhowes
  • Archived

joyce.ramsbotham
joyce.ramsbotham

When I open a mail in the inbox it always looks as though it has come from myself. Also there is a message at the bottom of the page which states "Unique identity matching the From Address was not found" Please help

When I open a mail in the inbox it always looks as though it has come from myself. Also there is a message at the bottom of the page which states "Unique identity matching the From Address was not found" Please help

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor

Duplicate, answered here: https://support.mozilla.org/en-US/questions/1436934