Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't Send emails in Thunderbird

  • 1 reply
  • 0 have this problem
  • 15 views
  • Last reply by david

jerry jones
jerry jones
more options

Can't send emails with Thunderbird on my 3 computers. Windows 10, and current version 115.6.0 No problem with incoming emails or other features in Thunderbird. About 15 conversations with technical support at Cox, including level 3 investigation, and paid support. Cox took over computer remotely and performed every suggestion on Thunderbird support page. Have included picture of Server settings and Error message after trying to send. Not sure if it matters. Many technicians mention I.map and Pop. I have Pop. Not sure if they said that Cox no longer supports Pop??? I have used Thunderbird for 15 plus years. Thanks.

Can't send emails with Thunderbird on my 3 computers. Windows 10, and current version 115.6.0 No problem with incoming emails or other features in Thunderbird. About 15 conversations with technical support at Cox, including level 3 investigation, and paid support. Cox took over computer remotely and performed every suggestion on Thunderbird support page. Have included picture of Server settings and Error message after trying to send. Not sure if it matters. Many technicians mention I.map and Pop. I have Pop. Not sure if they said that Cox no longer supports Pop??? I have used Thunderbird for 15 plus years. Thanks.
Attached screenshots

All Replies (1)

david
david
  • Top 10 Contributor
more options

You did not include the SMTP server settings. However, I do suggest using complete email address, not just gtgmd, but gtgmd@cox.com (or whatever it should be). If the SMTP server is set the same way, try that and let us know.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.