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Emails get deleted when I press Enter key

  • 4 replies
  • 0 have this problem
  • 3 views
  • Last reply by MK

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Hello,

I have been having this issue for months. Sometimes I will be deleting emails, I will hit "delete" on the keyboard, and it will delete the email that I wanted to delete. But then I will press the "Enter" key because I want to open an email, and the Enter key will start deleting emails instead of opening them.

How do I fix this? Also, my delete/enter keys are not getting stuck or anything like that.

Thanks! Melissa Capps

Hello, I have been having this issue for months. Sometimes I will be deleting emails, I will hit "delete" on the keyboard, and it will delete the email that I wanted to delete. But then I will press the "Enter" key because I want to open an email, and the Enter key will start deleting emails instead of opening them. How do I fix this? Also, my delete/enter keys are not getting stuck or anything like that. Thanks! Melissa Capps

All Replies (4)

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and you are not using a cordless keyboard with a half flat battery?

Helpful?

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No, a plugged in laptop.

Helpful?

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You are using a delete icon at the top of the Thunderbird window?

Helpful?

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I am using the "Delete" key on my keyboard to delete e-mails. Sometimes right after using the delete key, I will use my "Enter" key to open an e-mail that I want to open, and instead of opening the e-mail, it deletes it instead.

Helpful?

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