Have you tried in troubleshooting mode from the help menu. This sounds like an incompatible add-on.

With the latest update, yes, that's exactly the problem: the plugin is incompatible now. But with all the new snazzy things Thunderbird is saying it can do, I CANNOT imagine it does not have the ability to simply sort how your email accounts show up in the left hand bar yet. Do we really have to use a third-party add-on to do this? "Manually sort folders" is the only add-on I really see people recommending out there on the web and it hasn't been updated for the new releases so I guess if Mozilla hasn't thought to include this basic feature yet, I will have to roll back my Thunderbird to an earlier release just so I can have my email accounts in the order I want/use them.

Did you try troubleshooting mode and continue when prompted to do your sorting? Or did you just jump to the add-on comments.

Thunderbird can sort accounts for me and has been able to for a couple of version. Hence I am looking for a reason why it is not working for you. I sort them in the account settings tab, change to the mail tab and they are already sorted.

I use the all folders view. Are you using something else?

Yes, all that has already been tried: disabling and deleting plugins, restarting at different points, different views, troubleshooting mode, etc. I change the location of an email account I want to re-order by dragging and dropping in its account settings, I return to the all folders view tab and everything's exactly as before without any change. ???

I have no idea, it works for me on Windows 11. That is all I know.

In 115 go to "account settings". In the left (account) pane, you can use the mouse to drag the accounts up or down.

In 115 go to "account settings". In the left (account) pane, you can use the mouse to drag the accounts up or down.

BTW, going to "Account Settings" and dragging and dropping an email account where I want it in the list does NOT work. It shows up as it is right now without change. Restarting the program directly after making this change with or without going back to the main accounts tab does not result in it showing up correctly either.

@linkwray We all miss the obvious, but I think the process you described is exactly what the initial post said did not work

Have you tried in troubleshooting mode from the help menu. This sounds like an incompatible add-on. </bloc<em>

Matt said

Linkwray said

In 115 go to "account settings". In the left (account) pane, you can use the mouse to drag the accounts up or down.

Ltechs said

BTW, going to "Account Settings" and dragging and dropping an email account where I want it in the list does NOT work. It shows up as it is right now without change. Restarting the program directly after making this change with or without going back to the main accounts tab does not result in it showing up correctly either.

@linkwray We all miss the obvious, but I think the process you described is exactly what the initial post said did not work

this worked for me, after updating to latest s/w on 14 march 2024