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Thunderbird crashing

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  • 1 has this problem
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  • Last reply by stevemc209

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Yesterday morning I started getting the Mozilla Crash Reporter prompt that Thunderbird had a problem and crashed. It's still like that. A friend in New York experienced the same crashes, but her TB was only down for a few hours. I'm in the California Bay Area, if that means anything.

I'm hoping it's a Mozilla server problem that will be rectified soon.

Thanks,

Yesterday morning I started getting the Mozilla Crash Reporter prompt that Thunderbird had a problem and crashed. It's still like that. A friend in New York experienced the same crashes, but her TB was only down for a few hours. I'm in the California Bay Area, if that means anything. I'm hoping it's a Mozilla server problem that will be rectified soon. Thanks,
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Go to Help > Troubleshooting Information. Look for crash reports. Please post the crash IDs here in text form.

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Thank you.

However, it seems to have fixed itself, because Sunday it was working normally again.

Is there a way that I can still access those crash reports ?

Thanks,