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TB email - Cannot see any e-mails past 30 days...?

  • 2 replies
  • 0 have this problem
  • 6 views
  • Last reply by gbarkley

gbarkley
gbarkley
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Recently something changed in my e-mail which I have used for years in conjunction with G-mail hosted accounts / service (google workspace). I do not know if I clicked the wrong setting or what in either... I just know that I cannot see any emails over 30 days in any folder - regardless. And now many folders show no emails in because of no emails have been sent or received within the past 30 days in them. These store many "deals in the works" and notes from pasty dealings... I really need to access these but do not know how or where to find them... any help you can offer?

I'm 65 and have used this email for about 20 plus years... off and on have had problems that I have been able to get through but cannot get this one solved? Help!!

Recently something changed in my e-mail which I have used for years in conjunction with G-mail hosted accounts / service (google workspace). I do not know if I clicked the wrong setting or what in either... I just know that I cannot see any emails over 30 days in any folder - regardless. And now many folders show no emails in because of no emails have been sent or received within the past 30 days in them. These store many "deals in the works" and notes from pasty dealings... I really need to access these but do not know how or where to find them... any help you can offer? I'm 65 and have used this email for about 20 plus years... off and on have had problems that I have been able to get through but cannot get this one solved? Help!!

All Replies (2)

david
david
  • Top 10 Contributor
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If these are IMAP accounts, do check synchronization&storage section of each account. For POP accounts, check the server settings pane.

gbarkley
gbarkley Question owner
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david said
If these are IMAP accounts, do check synchronization&storage section of each account. For POP accounts, check the server settings pane.

David, Thank you for the reply. I really appreciate the response and did check your items.

What I found was that most all of my e-mails were in the trash bin which I did not look at before! Not knowing how to sort through them I copied and directed them back to my inbox... expecting that I could al least start to weed through them. Over lunch it loaded the 5700 plus emails into my inbox (and I still do not know how they went to trash) . After checking they were in fact in the in box and a few hours later I went to a folder that was blank prior to the re-load to the inbox and eureka... all the folders were re-loaded. I have something going on as this is no the first time things have left and returned... but I have no idea what the heck is up. How do I protect these files?